Details
-
Suggestion
-
Resolution: Won't Fix
-
None
-
2
-
Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Problem Definition
At this time, when customising the subject line of a notification template it is only possible to add the Portal name, issue's subject and key as a variable.
Suggested Solution
Add more fields as accepted variables to the subject line, such as status and priority.
Why this is important
This allow users to evaluate notifications with a glance on the mailbox without the need of opening the message.
Attachments
Issue Links
- is related to
-
JSDSERVER-4941 Allow more fields to populate customised subjects on notifications
- Gathering Interest