As an admin I want to be able to edit the Customer Satisfaction email template

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Admin does not want issue ID or issue summary to show in Customer Satisfaction email due to security concerns

      Suggested Solution

      Allow admins to modify template used for Customer Satisfaction emails similar to the other customer notifications

      Why this is important

      The customer satisfaction email includes content the admin does not want to show up, but still wants to be able to collect customer satisfaction information

            Assignee:
            Unassigned
            Reporter:
            Houston B.
            Votes:
            36 Vote for this issue
            Watchers:
            30 Start watching this issue

              Created:
              Updated: