As an admin I want to be able to disable the invitation e-mails from Service Desk

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Admins would like to prevent the following customer invitation e-mails going out when adding customers to an organization in Service Desk:

      Hi,

      <User> has invited you to the <Service Desk Project> portal!
      Visit the portal to raise requests and get help.

      Suggested Solution

      Add the 'Service Desk invitation' notification to the Customer notifications that admins can edit/disable.

      Why this is important

      Some admins like to populate organizations ahead of time and don't necessarily want those e-mail notifications going out.

              Assignee:
              Unassigned
              Reporter:
              Houston B.
              Votes:
              16 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: