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  1. Jira Service Management Cloud
  2. JSDCLOUD-4485

Display KB articles on Help Center

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Summary

      In many a case customers may not beware that a Confluence KB is attached to an SD Portal. Thus, it would be great if KB articles could be displayed on Help Center to catch more attention from customers. Ideally, they can be organized into 3 columns:

      • 1 for the latest KBs
      • 1 for the most read KBs
      • 1 for the highlighted KBs

      These columns could be placed at the bottom of the Help Center.

            Unassigned Unassigned
            vdung Andy Nguyen (Inactive)
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              Created:
              Updated:
              Resolved: