Details
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Suggestion
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Resolution: Timed out
Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Today I learned that you lose the ability to assign tickets to people in a "Service Desk" project if that individual isn't licensed as an Agent. Assignment of issues is a basic feature of JIRA Core. It shouldn't be deactivated or overridden.
Attachments
Issue Links
- is related to
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JSDSERVER-3649 Service Desk license shouldn't disable core permissions within JIRA
- Closed