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  1. Jira Service Management Cloud
  2. JSDCLOUD-3644

Set default request filter in customer portal

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      If you are logged in in the portal and you choose Requests (upper right corner), then you get by default all the requests filtered by: 'Created by me'. I cannot adjust this to: 'Created by anyone' by default.

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