Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-3546

To be able to configure the Default Fields when creating a new Request Types

    XMLWordPrintable

Details

    • 0
    • 1

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition:

      • When creating a new Request Type on a Service Desk project, the only field that is automatically added is Summary. It could be quite a major task if every time we added a new request type we would need to configure the fields for each request type one by one.

      Suggested Solution:

      • Just like JIRA Issue Screens, it will be great if we could configure the fields that automatically added on the Request Type, which could make editing the Request Type fields taking less work.

      Attachments

        Issue Links

          is duplicated by

          Suggestion - JSDCLOUD-1317 Ability to copy request types to another Service Management project.

          • Future Consideration
          is related to

          Suggestion - JSDSERVER-3546 To be able to configure the Default Fields when creating a new Request Types

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-1317 Ability to copy request types to another Service Management project.

          • Future Consideration

          Activity

            People

              Unassigned Unassigned
              jrahmadiputra Julian (Inactive)
              Votes:
              5 Vote for this issue
              Watchers:
              4 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: