Comment via email by agent automatically added as Internal Comment

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    • Type: Suggestion
    • Resolution: Duplicate
    • Component/s: None
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      Problem Definition

      Currently , all comment added via email is automatically set as public , despite the roles .

      Suggested Solution

      Provide settings on comment visibility by group/user/role for comment created via email.

            Assignee:
            Unassigned
            Reporter:
            Atiqah Roslan
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              Created:
              Updated:
              Resolved: