Turn Off auto populated text globally

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently in Service Desk 3, was introduced the ability to turn off the Auto Populated text by Agent profile.

      As a Service Desk Administrator, I would like to have the option to turn off this option globally to all users.

      JSD-2257 only allows the ability to turn it off per-agent basis.

            Assignee:
            Unassigned
            Reporter:
            Pedro Souza
            Votes:
            3 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated:
              Resolved: