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  1. Jira Service Management Cloud
  2. JSDCLOUD-3279

Automation rule to create new issue in another project with information from Service Desk Issue

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    • Suggestion
    • Resolution: Fixed
    • Automation
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Hi,

      There are specific Issue Types that I would want a Service Desk issue created for as well as a Developer (Jira Software) issue created for.

      I would like an automation rule, during creation, to copy information from the Service Desk input to a newly created Issue in a JIRA Software Project of my choosing (Developer) for a particular Service Desk Issue Type. Based on the Components selected, the Issue in JIRA Software might be created in a different project.

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          Suggestion - JSDSERVER-3279 Automation rule to create new issue in another project with information from Service Desk Issue

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              Unassigned Unassigned
              2ff33da6d181 Anoop Chatterjee
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                Updated:
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