Send email from specific folder to a Service Desk queue.

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    • Type: Suggestion
    • Resolution: Duplicate
    • Component/s: Email - Incoming
    • None

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      In JIRA is possible to set the handler to search in a specific folder. This is not possible on Service Desk.

      Suggested Solution

      Be able to set the email from a specific folder to be sent to a Service Desk queue.

      Workaround

            Assignee:
            Pedro Cora (Inactive)
            Reporter:
            Henrique Freitas (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: