Option to remove the Search Bar in the Service Desk portals overview.

Hello everyone,

Thank you for sharing your feedback. We evaluated this ticket and understand that this is something we need to improve on. While this is not part of our short term roadmap, we are exploring ways to provide this capability. We will keep you posted on this.

Regards,
Sushant Koshy, Product Manager, Jira Service Management

Problem Definition

When there are multiple Service Desk projects, the Service Desk portals overview, eg. https://<instance name>/servicedesk/customer/portals, will display a Search bar.
It is currently not possible to remove the search bar.

search_bar.png

Suggested Solution

Make it possible to remove the search bar in the Service Desk portals overview