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  1. Jira Service Management Cloud
  2. JSDCLOUD-2414

Option to remove or modify auto populated text

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Details

    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      In JIRA Service Desk, when you click on Respond to Customer or some other option that will display a comment field, the comment field will be auto populated with the following:

      It would be good if Project Administrators could modify or remove this automated text.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDCLOUD-2257 Allow admins to manage pre-populated texts on JSD.

          • Closed
          is related to

          Suggestion - JSDSERVER-2414 Option to remove or modify auto populated text

          • Closed

          Activity

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              Unassigned Unassigned
              pcora Pedro Cora
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              Dates

                Created:
                Updated:
                Resolved: