Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-2368

Edit issue details in customer portal

    XMLWordPrintable

Details

    • 236
    • 15

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      The customer should be able to edit the details of a issue afterwards in the customer portal. Maybe he doesn't have all the information at the time of the creation and wants to add more infos later to the issue.
      It would also be great if the fields of the details view are displayed on the side in the customer portal and not at the end of the conversation.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDCLOUD-93 Allow Editing of Fields through the Service Desk Request

          • Reviewing
          is duplicated by

          Suggestion - JSDCLOUD-93 Allow Editing of Fields through the Service Desk Request

          • Reviewing
          is related to

          Suggestion - JSDSERVER-2368 Edit issue details in customer portal

          • Closed
          mentioned in

          Page Loading...

          Activity

            People

              d0d1ba410583 Sushant Koshy
              14882172d75c Michael Hönes
              Votes:
              296 Vote for this issue
              Watchers:
              164 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: