As a JIRA administrator I have all of the users defined in my instance placed in groups so that I can manage them more easily.

To support this it would be ideal if you could specify on a per service desk basis which groups an invited customer should be added to.

IE:

• Service Desk 1 has default group for invited customers of customers-service-desk-1
• Service Desk 2 has default group for invited customers of customers-service-desk-2

Advantages of this method:

Makes it easy for me to determine which groups should be allowed access to what, as my support desk agents do not have capacity to deal with user management.