Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-2045

Add Series in JIRA Service Desk Reports to show how many tickets are in a given status

XMLWordPrintable

    • 0
    • 7

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Current Behaviour

      • Currently JIRA Service Desk Reports has the following pre defined series
        • Created
        • Resolved
        • Time Metrics Series

      Feature Request

      • Add Series in JIRA Service Desk Reports to show how many tickets are in a given status
      • e.g. Waiting for Customer vs Waiting for Support

              jdcruz Jason D'Cruz
              jalor Janice Alor (Inactive)
              Votes:
              23 Vote for this issue
              Watchers:
              16 Start watching this issue

                Created:
                Updated: