Details
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Suggestion
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Resolution: Fixed
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85
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38
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Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Hi all,
Thanks for your feedback and votes on this suggestion. We’re in the process of updating the JSD issue view, and this includes a change to the commenting experience.
The new comment UI allows users to select upfront what type of comment they want to post, with the default being an internal note:
The type of comment can then be changed after content has been inputted into the comment editor by toggling the comment type option:
We’ll be rolling out the new issue view over the coming months, so keep an eye out for it!
Kind regards,
Caroline Bartle | Jira Service Desk Product Management
Is there any way to make the Internal Comments the default comment type? My organization uses Jira On Demand
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- Gathering Interest
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- is related to
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- Closed
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- Gathering Interest
