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  1. Jira Service Management Cloud
  2. JSDCLOUD-166

Adding a comment on the request details screen is tied to attach permission

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    Description

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      If a user doesn't have attach permission, they are prevented from adding comments to a request. The cause appears to be that the issue id embedded in the form and required for creating comments isn't rendered when the user doesn't have attach permission.

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        1. no-comment-for-you.png
          16 kB
          Joshua Hansen

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-154 Getting 'Could not complete request with provided information' when adding a coment

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-166 Adding a comment on the request details screen is tied to attach permission

          • Low - Low priority issues
          • Closed

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              Unassigned Unassigned
              jhansen@atlassian.com Joshua Hansen
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                Created:
                Updated:
                Resolved: