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  1. Jira Service Management Cloud
  2. JSDCLOUD-1555

Add the ability to "create another" request and keep field input

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Let's say you have an request type "access" where customers can request user accounts for a specific system.
      You have fields like:

      • First name
      • Last name
      • Role
      • Location
      • Permission multi select list
      • Cost centre
      • Department

      This works great for 1 request but it takes to long if a customer requests access for multiple colleagues.

      It would be great to have the "create another" feature from normal jira view with a little bit more control where you can say "keep this fields" per request type.

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              d0d1ba410583 Sushant Koshy
              4e81381d415c Tim Eddelbüttel
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