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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

As an administrator, I want to configure the default request types which come with a new service desk.

is related to

JSDSERVER-1436 Ability to set default request types

relates to

JSDCLOUD-107 Create a public REST API for JIRA Service Desk

JSDCLOUD-13772 Add the ability to set a default Request Type against an Issue Type while creating a ticket in the issue view

JSDCLOUD-1317 Ability to copy request types to another Service Management project.