Ctrl+Enter clobbers unsubmitted issue comments.

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Highest
    • Component/s: Issue View
    • None

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      On certain forms, in various webapps, Ctrl+Enter is pretty common as a 'submit' shortcut. This included things likes Stash, github, tumblr, etc. It is always a surprise to see that in Service Desk, it deletes the comment one has just made (actually it simply seems to refresh the page). I know it is a tiny thing, but it is frustrating (I've lost comments many, many times in SD due to this). Perhaps there is an easy way to fix it?

      I don't know why Ctrl+Enter refreshes the page instead of submitting - it doesn't match any kind of UI/UX expectation I've ever come across.

              Assignee:
              Peter Grasevski
              Reporter:
              Ashley Blackmore (Inactive)
              Votes:
              3 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: