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  1. Jira Service Management Cloud
  2. JSDCLOUD-10965

SLA date and time format should be configurable via Look and Feel settings

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Details

    • Suggestion
    • Resolution: Unresolved
    • SLA
    • None
    • 1

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    Description

      Problem Definition

      The current problem some users are facing is that the 'Time to resolution' column in a queue only shows in the format of 'dd MMM HH:mm a' like the below 'Time to resolution' column.

      Suggested Solution

      It would be ideal to be able to change this format to something like 2022/02/15 09:52 AM (yyyy/MM/dd HH:mm a). This SLA format should also be referring to the Look and Feel of the Jira Configuration.

      Workaround

      None

      Attachments

        Issue Links

          relates to

          Suggestion - JSDCLOUD-59 Ability to display SLA times in different formats

          • Closed

          Activity

            People

              Unassigned Unassigned
              4326607df174 Yuji Sakai
              Votes:
              19 Vote for this issue
              Watchers:
              11 Start watching this issue

              Dates

                Created:
                Updated: