Details
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Suggestion
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Resolution: Duplicate
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None
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0
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18
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Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Problem Definition
Currently, we can manage Service Desk customer list by adding user group into the Service Desk project's SERVICE DESK CUSTOMERS role.
But to manage customers on the Organization level, we will need to add user one by one which is not an efficient way of maintaining the list when there is a huge change in the company's user management.
Suggested Solution
Allow Service Desk's Organization to accept user groups.
Attachments
Issue Links
- duplicates
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JSDCLOUD-4867 Allow user groups to be added into Service Management organization
- Future Consideration
- is cloned from
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JSDCLOUD-4867 Allow user groups to be added into Service Management organization
- Future Consideration