Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-9414

System error when making bulk chnages

    XMLWordPrintable

Details

    • Support Request
    • Resolution: Timed out
    • Medium
    • None
    • 3.4.3
    • Bulk Operations
    • Windows

    Description

      System Error

      A system error has occurred.

      If this problem persists - please notify your JIRA administrator of this problem.

      If you are an administrator, please try submitting this problem via the Support Request Page.

      Else, please create a support issue on our support system at http://support.atlassian.com with the following information:

      1. a description of your problem
      2. cut & paste the error and system information found below
      3. attach the application server log file (file:/home/ejira/orion/atlassian-jira.log )

      Cause:
      java.lang.NullPointerException

      Stack Trace: [hide]

      java.lang.NullPointerException
      at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.loadDocuments(LuceneSearchProvider.java:243)
      at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.search(LuceneSearchProvider.java:192)
      at com.atlassian.jira.web.action.issue.bulkedit.BulkEdit1.initialiseBulkEditBean(BulkEdit1.java:75)
      at com.atlassian.jira.web.action.issue.bulkedit.BulkEdit1.doValidation(BulkEdit1.java:112)
      at webwork.action.ActionSupport.validate(ActionSupport.java:373)
      at webwork.action.ActionSupport.execute(ActionSupport.java:150)
      at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:51)
      at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132)
      at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:336)
      at com.evermind[Orion/2.0.6 (build 11238)]._ha.doFilter(.:59)
      at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51)
      at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:16)
      at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
      at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
      at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38)
      at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
      at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182)
      at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
      at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177)
      at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
      at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
      at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25)
      at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
      at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37)
      at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
      at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91)
      at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
      at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72)
      at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
      at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37)
      at com.evermind[Orion/2.0.6 (build 11238)]._csb._psd(.:383)
      at com.evermind[Orion/2.0.6 (build 11238)]._csb._bqc(.:177)
      at com.evermind[Orion/2.0.6 (build 11238)]._ax._luc(.:668)
      at com.evermind[Orion/2.0.6 (build 11238)]._ax._ucb(.:193)
      at com.evermind[Orion/2.0.6 (build 11238)]._bf.run(.:62)

      Referer URL: https://jira.office.lan/secure/views/bulkedit/BulkEdit1!default.jspa?tempMax=17&reset=true

      Build Information:
      Uptime: 5 days, 22 hours, 8 minutes, 6 seconds
      Edition: Enterprise
      Version: 3.4.3
      Build Number: 109

      Server Information:
      Application Server: Orion/2.0.6
      Servlet Version: 2.3

      Memory Information:
      Total Memory: 397 MB
      Free Memory: 110 MB
      Used Memory: 287 MB

      System Information:
      System Date: Wednesday, 22 Feb 2006
      System Time: 12:42:02
      Current Working Directory: /home/ejira/orion
      Java Version: 1.4.2_04
      Java Vendor: Sun Microsystems Inc.
      JVM Version: 1.0
      JVM Vendor: Sun Microsystems Inc.
      JVM Implementation Version: 1.4.2_04-b05
      Java Runtime: Java(TM) 2 Runtime Environment, Standard Edition
      Java VM: Java HotSpot(TM) Client VM
      User Name: ejira
      User Timezone: Australia/Brisbane
      User Locale: English (Australia)
      System Encoding: UTF-8
      Operating System: Linux 2.6.11-1.35_FC3smp
      OS Architecture: i386
      Application Server Container: Orion/2.0.6
      Database type: postgres72
      Database JNDI address: jdbc/xa/HypersonicXADS
      Database version: 8.0.3
      Database driver: PostgreSQL Native Driver PostgreSQL 7.3b1 JDBC3 jdbc driver build 104

      Request Information:
      Request URL: https://jira.office.lan/500page.jsp

      • Scheme: https
      • Server: jira.office.lan
      • Port: 443
      • URI: /500page.jsp
      • - Context Path:
      • - Servlet Path: /500page.jsp
      • - Path Info: null
      • - Query String:
        Request Attributes:
      • javax.servlet.error.message :

      java.lang.NullPointerException
      at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.loadDocuments(LuceneSearchProvider.java:243)
      at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.search(LuceneSearchProvider.java:192)
      at com.atlassian.jira.web.action.issue.bulkedit.BulkEdit1.initialiseBulkEditBean(BulkEdit1.java:75)
      at com.atlassian.jira.web.action.issue.bulkedit.BulkEdit1.doValidation(BulkEdit1.java:112)
      at webwork.action.ActionSupport.validate(ActionSupport.java:373)
      at webwork.action.ActionSupport.execute(ActionSupport.java:150)
      at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:51)
      at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132)
      at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:336)
      at com.evermind[Orion/2.0.6 (build 11238)]._ha.doFilter(.:59)
      at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51)
      at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:16)
      at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
      at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
      at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38)
      at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
      at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182)
      at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
      at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177)
      at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
      at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
      at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25)
      at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
      at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37)
      at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
      at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91)
      at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
      at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72)
      at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
      at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37)
      at com.evermind[Orion/2.0.6 (build 11238)]._csb._psd(.:383)
      at com.evermind[Orion/2.0.6 (build 11238)]._csb._bqc(.:177)
      at com.evermind[Orion/2.0.6 (build 11238)]._ax._luc(.:668)
      at com.evermind[Orion/2.0.6 (build 11238)]._ax._ucb(.:193)
      at com.evermind[Orion/2.0.6 (build 11238)]._bf.run(.:62)

      • os_securityfilter_already_filtered : true
      • com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
      • com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true
      • javax.servlet.error.request_uri : /secure/views/bulkedit/BulkEdit1.jspa
      • javax.servlet.error.status_code : 500
      • jira.webwork.cleanup : false
      • os_authstatus : null
      • _sitemesh_filterapplied : true
      • javax.servlet.error.servlet_name : action
      • com.atlassian.jira.web.filters.gzip.GzipFilter_already_filtered : true
      • loginfilter.already.filtered : true
      • atlassian.core.seraph.original.url : /secure/views/bulkedit/BulkEdit1.jspa
      • webwork.result : Value stack =========== ===========

      Request Logging:
      0 log statements generated by this request:

      Attachments

        Activity

          People

            Unassigned Unassigned
            f707eb2c6596 Vagees Param
            Votes:
            0 Vote for this issue
            Watchers:
            0 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: