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  1. Jira Data Center
  2. JRASERVER-66499

"Unable to resolve component: interface com.atlassian.plugin.event.PluginEventManager" error during start-up

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Details

    • Bug
    • Resolution: Fixed
    • High
    • 7.2.13, 7.6.4, 7.7.2, 7.8.0
    • 7.2.12, 7.4.6, 7.5.4, 7.6.1, 7.7.0, 7.6.2, 7.6.3, 7.3.9
    • Installation
    • 7.02
    • 10
    • Severity 3 - Minor
    • 144
    • Hide
      Atlassian Update – 22 January 2018

      Dear customers,

      I investigated issue and there seems to be nothing dangerous in this stacktrace.
      It is produced by partially initialised component which is reinitialized later.
      This stacktrace was introduced by fix for JRASERVER-62486 where this partial initialisation suppressed bug.

      We will shortly tune it so no bothering stacktrace will occur.

      Thank you,
      Piotr Suwała
      Bugfix Team

      Show
      Atlassian Update – 22 January 2018 Dear customers, I investigated issue and there seems to be nothing dangerous in this stacktrace. It is produced by partially initialised component which is reinitialized later. This stacktrace was introduced by fix for JRASERVER-62486 where this partial initialisation suppressed bug. We will shortly tune it so no bothering stacktrace will occur. Thank you, Piotr Suwała Bugfix Team

    Description

      Problem:

      When starting up a fresh install of JIRA 7.6.1, I am hitting into the following errors: 

      2017-12-18 18:18:20,113 localhost-startStop-1 ERROR      [webwork.config.DefaultConfiguration] Skipping configuration for class 'com.atlassian.jira.config.webwork.JiraPluginsConf$
java.lang.IllegalStateException: Unable to resolve component: interface com.atlassian.plugin.event.PluginEventManager
        at com.atlassian.jira.component.ComponentAccessorWorker.getComponentOfType(ComponentAccessorWorker.java:41)
        at com.atlassian.jira.component.ComponentAccessor.getComponentOfType(ComponentAccessor.java:255)
        at com.atlassian.jira.config.webwork.JiraPluginsConfiguration.getPluginEventManager(JiraPluginsConfiguration.java:85)
        at com.atlassian.jira.config.webwork.JiraPluginsConfiguration$PluginSystemAccessor.<init>(JiraPluginsConfiguration.java:121)
        at com.atlassian.jira.config.webwork.JiraPluginsConfiguration.<init>(JiraPluginsConfiguration.java:27)
        ... 3 filtered
        at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
        at java.lang.Class.newInstance(Class.java:442)
        at webwork.config.DefaultConfiguration.<init>(DefaultConfiguration.java:116)
        at webwork.config.Configuration.getDefaultConfiguration(Configuration.java:135)
        at webwork.config.Configuration.getConfiguration(Configuration.java:112)
        at com.atlassian.jira.config.webwork.WebworkConfigurator.configureWebwork(WebworkConfigurator.java:66)
        at com.atlassian.jira.config.webwork.WebworkConfigurator.setupConfiguration(WebworkConfigurator.java:59)
        at com.atlassian.jira.startup.LauncherContextListener.initFastStuff(LauncherContextListener.java:140)
        at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:104)
        ... 5 filtered
        at java.util.concurrent.FutureTask.run(FutureTask.java:266)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
        at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.NullPointerException
        at com.atlassian.jira.ComponentManager.getComponentInstanceOfType(ComponentManager.java:503)
        at com.atlassian.jira.component.ComponentAccessorWorker.getComponentOfType(ComponentAccessorWorker.java:39)
        ... 25 more

      It is just scary stacktrace, it's safe to ignore it.

      Steps to Reproduce

      1. Download JIRA 7..6.1 from https://www.atlassian.com/software/jira/download
      2. Install as per https://confluence.atlassian.com/adminjiraserver071/installing-jira-applications-802592161.html
      3. Start up the application
      4. Check the atlassian-jira.log

      Expected Behaviour

      No errors will be thrown

      Actual Behaviour

      The following errors are thrown in the logs, there is nothing to worry about: 

      2017-12-18 18:18:20,113 localhost-startStop-1 ERROR      [webwork.config.DefaultConfiguration] Skipping configuration for class 'com.atlassian.jira.config.webwork.JiraPluginsConf$
java.lang.IllegalStateException: Unable to resolve component: interface com.atlassian.plugin.event.PluginEventManager
        at com.atlassian.jira.component.ComponentAccessorWorker.getComponentOfType(ComponentAccessorWorker.java:41)
        at com.atlassian.jira.component.ComponentAccessor.getComponentOfType(ComponentAccessor.java:255)
        at com.atlassian.jira.config.webwork.JiraPluginsConfiguration.getPluginEventManager(JiraPluginsConfiguration.java:85)
        at com.atlassian.jira.config.webwork.JiraPluginsConfiguration$PluginSystemAccessor.<init>(JiraPluginsConfiguration.java:121)
        at com.atlassian.jira.config.webwork.JiraPluginsConfiguration.<init>(JiraPluginsConfiguration.java:27)
        ... 3 filtered
        at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
        at java.lang.Class.newInstance(Class.java:442)
        at webwork.config.DefaultConfiguration.<init>(DefaultConfiguration.java:116)
        at webwork.config.Configuration.getDefaultConfiguration(Configuration.java:135)
        at webwork.config.Configuration.getConfiguration(Configuration.java:112)
        at com.atlassian.jira.config.webwork.WebworkConfigurator.configureWebwork(WebworkConfigurator.java:66)
        at com.atlassian.jira.config.webwork.WebworkConfigurator.setupConfiguration(WebworkConfigurator.java:59)
        at com.atlassian.jira.startup.LauncherContextListener.initFastStuff(LauncherContextListener.java:140)
        at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:104)
        ... 5 filtered
        at java.util.concurrent.FutureTask.run(FutureTask.java:266)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
        at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.NullPointerException
        at com.atlassian.jira.ComponentManager.getComponentInstanceOfType(ComponentManager.java:503)
        at com.atlassian.jira.component.ComponentAccessorWorker.getComponentOfType(ComponentAccessorWorker.java:39)
        ... 25 more

      Attachments

        1. Jira Exception Error.txt
          4 kB
        2. OOM Killer.png
          OOM Killer.png
          77 kB

        Issue Links

          is a regression of

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-62486 Users see 500 errors for every request in Jira after a restart due to bad URL requests during startup

          • High - High priority issues
          • Closed
          relates to

          RAID-776 Loading...

          Activity

            People

              psuwala ΞΔ (Inactive)
              acardino Anna Cardino (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: