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Bug
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Resolution: Won't Fix
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Low
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None
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None
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None
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2
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Severity 3 - Minor
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NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.
Summary
Pivotal importer is failing when unable to create filter without any valid error message.
Steps to reproduce
One of encountered ways this can happen is when "jira.option.globalsharing" is disabled:
- Set "Allow users to share dashboards and filters with the public." option in general settings of JIRA instance to OFF.
- Try to import some project from Pivotal Tracker
Expected result
Some error message hits that the filter public can't be created (that is currently required by the import).
Symptoms
Following log output will be available:
2016-09-28 13:50:48,422 INFO - Import started by schlossmacher using com.atlassian.jira.plugins.importer.imports.pivotal.PivotalDataBean
2016-09-28 13:50:48,582 INFO - ------------------------------
2016-09-28 13:50:48,583 INFO - Importing: Users
2016-09-28 13:50:48,583 INFO - ------------------------------
2016-09-28 13:50:48,584 INFO - Only new items will be imported
2016-09-28 13:50:48,765 INFO - 4 users associated with import. All of them imported as inactive, this can be changed after import in User Access step.
2016-09-28 13:50:48,765 INFO - ------------------------------
2016-09-28 13:50:48,765 INFO - Finished Importing : Users
2016-09-28 13:50:48,766 INFO - ------------------------------
2016-09-28 13:50:48,766 INFO - 0 users successfully created.
2016-09-28 13:50:48,766 INFO - Retrieving projects...
2016-09-28 13:50:48,766 INFO - Project ExternalProject{id='911958', key='PIV', externalName='ArchAssets', name='Pivotal'} exists and found correctly.
2016-09-28 13:50:48,825 ERROR - Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state
java.lang.RuntimeException: Error setting up Pivotal Rapid Board for project PIV
at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalDataBean$3.afterProjectCreated(PivotalDataBean.java:359)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importProject(DefaultJiraDataImporter.java:670)
at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:370)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:445)
at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:413)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.NullPointerException
at com.atlassian.jira.plugins.importer.appbridge.software.JimJiraSoftwareAccessorImpl.createRapidBoard(JimJiraSoftwareAccessorImpl.java:131)
at com.atlassian.jira.plugins.importer.imports.pivotal.PivotalDataBean$3.afterProjectCreated(PivotalDataBean.java:354)
... 11 more
2016-09-28 13:50:48,831 INFO - No issues need to be reindexed.
Workaround
In case of "jira.option.globalsharing" being disabled:
- Turn off "Allow users to share dashboards and filters with the public." option in general settings of JIRA instance.
- relates to
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- Closed
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JIMT-32 Loading...
- causes
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- mentioned in
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