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  1. Jira Data Center
  2. JRASERVER-63716

Keep me logged in does not work

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
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      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      When checking the "Stay logged in" option before logging in on an instance on MS Edge (Microsoft Edge 38.14393.0.0 - Windows 10), the user is logged out anyway when closing the browser.

      Environment

      Cloud - JIRA v1000.456.2

      • The SSO must be enabled.

      Steps to Reproduce

      1. Log in on Cloud instance with Atlassian Account credentials (used 2 instances as example)
      2. Check "Stay logged in" option and click on log in
      3. After logged in, close the browser
      4. Open the URL of the Cloud instance

        Expected Results

      It should be already logged in.

      Actual Results

      You'll not be logged in and will have to fill your credentials again to log in.

      Tested on:

      theeagle.atlassian.net
      baylakesis.atlassian.net

      Workaround

      Do not use MS Edge.

            Unassigned Unassigned
            lmedina Lorenzo Bueno
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            3 Vote for this issue
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              Created:
              Updated: