Improve error message on 'Some issue types are unavailable due to incompatible field configuration and/or workflow associations'

XMLWordPrintable

    • Type: Suggestion
    • Resolution: Won't Fix
    • None
    • Component/s: Issue - Fields
    • None
    • 2

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Problem Definition

      When customer is trying to update/edit an issue, the following message shows up:
      Some issue types are unavailable due to incompatible field configuration and/or workflow associations (source)

      As a workaround to use the unavailable issue types, users would have to use the MOVE feature.

      Suggested Solution

      It would be nice to:

      1. Be able to edit that error message
        OR
      2. Add more details to the user saying that s/he will have to use the MOVE feature
        OR
      3. Remove that message at all

      Workaround

      As a workaround, customers can add a "warning" into the Issue Type field description. To do so you can go to: Issues > Field Configuration > Issue Type > Edit.

            Assignee:
            Unassigned
            Reporter:
            Elisa [Atlassian] (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: