Details
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Bug
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Resolution: Unresolved
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Low
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None
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Archived Jira Cloud
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16
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Severity 3 - Minor
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1
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Description
NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.
Summary
Issue creation returns error due to post function not able to set the Epic Link field.
Investigation
Error is returned when issue is attempted to be created.
We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file.
From the back end, these errors are recorded.
2016-04-25 10:36:05.049635500 2016-04-25 10:36:05,042 http-nio-2997-exec-93 ERROR sysadmin 636x40162x1 1ocvt3e 104.192.142.137 /secure/QuickCreateIssue.jspa [c.a.j.bc.issue.DefaultIssueService] Error creating issue: 2016-04-25 10:36:05.049637500 com.atlassian.jira.exception.CreateException 2016-04-25 10:36:05.049638500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:588) 2016-04-25 10:36:05.049639500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:494) 2016-04-25 10:36:05.049687500 at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:238) 2016-04-25 10:36:05.049688500 at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:207) 2016-04-25 10:36:05.049688500 at sun.reflect.GeneratedMethodAccessor2755.invoke(Unknown Source) 2016-04-25 10:36:05.049689500 ... 1 filtered 2016-04-25 10:36:05.049689500 at java.lang.reflect.Method.invoke(Method.java:497) 2016-04-25 10:36:05.049696500 at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) 2016-04-25 10:36:05.049697500 at com.sun.proxy.$Proxy497.create(Unknown Source) 2016-04-25 10:36:05.049698500 ... 2 filtered 2016-04-25 10:36:05.049698500 at java.lang.reflect.Method.invoke(Method.java:497) 2016-04-25 10:36:05.049699500 at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) 2016-04-25 10:36:05.049707500 at com.sun.proxy.$Proxy497.create(Unknown Source) 2016-04-25 10:36:05.049707500 at com.atlassian.jira.quickedit.action.QuickCreateIssue.doExecute(QuickCreateIssue.java:308) 2016-04-25 10:36:05.049708500 ... 1 filtered 2016-04-25 10:36:05.049708500 at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) 2016-04-25 10:36:05.049713500 ... 7 filtered 2016-04-25 10:36:05.049714500 at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) 2016-04-25 10:36:05.049714500 ... 50 filtered 2016-04-25 10:36:05.049714500 at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62) 2016-04-25 10:36:05.049715500 ... 12 filtered 2016-04-25 10:36:05.049715500 at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) 2016-04-25 10:36:05.049720500 ... 20 filtered 2016-04-25 10:36:05.049721500 at com.atlassian.jira.plugins.rest.HOT25715FixServletFilter.doFilter(HOT25715FixServletFilter.java:46) 2016-04-25 10:36:05.049722500 ... 30 filtered 2016-04-25 10:36:05.049722500 at com.atlassian.plugin.connect.plugin.auth.scope.ApiScopingFilter.doFilter(ApiScopingFilter.java:81) 2016-04-25 10:36:05.049722500 ... 14 filtered 2016-04-25 10:36:05.049727500 at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:76) 2016-04-25 10:36:05.049734500 at com.atlassian.jira.security.JiraSecurityFilter$$Lambda$476/1001474.doFilter(Unknown Source) 2016-04-25 10:36:05.049735500 ... 1 filtered 2016-04-25 10:36:05.049735500 at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:74) 2016-04-25 10:36:05.049736500 ... 29 filtered 2016-04-25 10:36:05.049736500 at com.atlassian.studio.jira.homepage.CloudHomepageFilter$Action.lambda$nextInFilterChain$1(CloudHomepageFilter.java:110) 2016-04-25 10:36:05.049742500 at com.atlassian.studio.jira.homepage.CloudHomepageFilter$Action$$Lambda$469/25298662.execute(Unknown Source) 2016-04-25 10:36:05.049742500 at com.atlassian.studio.jira.homepage.CloudHomepageFilter.doFilter(CloudHomepageFilter.java:68) 2016-04-25 10:36:05.049743500 ... 20 filtered 2016-04-25 10:36:05.049743500 at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) 2016-04-25 10:36:05.049749500 ... 5 filtered 2016-04-25 10:36:05.049749500 at com.atlassian.plugin.connect.plugin.auth.user.ThreeLeggedAuthFilter.doFilter(ThreeLeggedAuthFilter.java:109) 2016-04-25 10:36:05.049750500 ... 3 filtered 2016-04-25 10:36:05.049750500 at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32) 2016-04-25 10:36:05.049751500 ... 8 filtered 2016-04-25 10:36:05.049756500 at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) 2016-04-25 10:36:05.049763500 ... 4 filtered 2016-04-25 10:36:05.049763500 at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) 2016-04-25 10:36:05.049764500 ... 29 filtered 2016-04-25 10:36:05.049764500 at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) 2016-04-25 10:36:05.049765500 ... 28 filtered 2016-04-25 10:36:05.049774500 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) 2016-04-25 10:36:05.049774500 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) 2016-04-25 10:36:05.049775500 at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) 2016-04-25 10:36:05.049776500 at java.lang.Thread.run(Thread.java:745) 2016-04-25 10:36:05.049776500 Caused by: com.atlassian.jira.workflow.WorkflowException 2016-04-25 10:36:05.049782500 at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:767) 2016-04-25 10:36:05.049782500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:580) 2016-04-25 10:36:05.049783500 ... 297 more 2016-04-25 10:36:05.049783500 Caused by: java.lang.NullPointerException 2016-04-25 10:36:05.049784500 at com.atlassian.jira.issue.link.DefaultIssueLinkManager.getIssueLink(DefaultIssueLinkManager.java:359) 2016-04-25 10:36:05.049789500 ... 2 filtered 2016-04-25 10:36:05.049790500 at java.lang.reflect.Method.invoke(Method.java:497) 2016-04-25 10:36:05.049797500 at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) 2016-04-25 10:36:05.049797500 at com.sun.proxy.$Proxy276.createIssueLink(Unknown Source) 2016-04-25 10:36:05.049798500 ... 2 filtered 2016-04-25 10:36:05.049798500 at java.lang.reflect.Method.invoke(Method.java:497) 2016-04-25 10:36:05.049799500 at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) 2016-04-25 10:36:05.049804500 at com.sun.proxy.$Proxy276.createIssueLink(Unknown Source) 2016-04-25 10:36:05.049805500 at com.atlassian.greenhopper.manager.issuelink.EpicLinkManagerImpl.createLink(EpicLinkManagerImpl.java:322) 2016-04-25 10:36:05.049805500 at com.atlassian.greenhopper.manager.issuelink.EpicLinkManagerImpl.updateLinksForIssues(EpicLinkManagerImpl.java:238) 2016-04-25 10:36:05.049811500 at com.atlassian.greenhopper.manager.issuelink.EpicLinkManagerImpl.associateIssuesWithEpic(EpicLinkManagerImpl.java:179) 2016-04-25 10:36:05.049812500 at com.atlassian.greenhopper.service.issuelink.EpicServiceImpl.addIssuesToEpic(EpicServiceImpl.java:103) 2016-04-25 10:36:05.049813500 at com.atlassian.greenhopper.customfield.epiclink.EpicLinkCFType.associateIssueWithEpic(EpicLinkCFType.java:686) 2016-04-25 10:36:05.049827500 at com.atlassian.greenhopper.customfield.epiclink.EpicLinkCFType.createValue(EpicLinkCFType.java:202) 2016-04-25 10:36:05.049827500 at com.atlassian.greenhopper.customfield.epiclink.EpicLinkCFType.createValue(EpicLinkCFType.java:44) 2016-04-25 10:36:05.049828500 at com.atlassian.jira.issue.fields.ImmutableCustomField.createValue(ImmutableCustomField.java:696) 2016-04-25 10:36:05.049834500 at com.atlassian.jira.workflow.function.issue.IssueCreateFunction.execute(IssueCreateFunction.java:81) 2016-04-25 10:36:05.049835500 at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1050) 2016-04-25 10:36:05.049836500 at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1446) 2016-04-25 10:36:05.049836500 at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:615) 2016-04-25 10:36:05.049842500 at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:741) 2016-04-25 10:36:05.049843500 ... 298 more ^[2016-04-25 10:36:52.634141500 2016-04-25 10:36:52,634 http-nio-2997-exec-84 INFO anonymous 636x40219x1 1ocvt3e 104.192.142.137 /rest/userprovisioning/1/is-site-admin [c.a.u.client.filters.UserProvisioningAsapAuthenticationFilter] Received request to ASAP protected resource without ASAP authentication 2016-04-25 10:36:52.761156500 2016-04-25 10:36:52,759 http-nio-2997-exec-95 ERROR anonymous 636x40221x1 ol84fw 24.37.58.42 / [c.a.s.jira.homepage.CloudHomepageFilter] Error in getUser 2016-04-25 10:36:52.761158500 com.atlassian.crowd.exception.InvalidTokenException: Failed to find entity of type [com.atlassian.crowd.model.token.Token] with identifier [n08wvZ6x0Kn2w8wkt7nFWQ00] 2016-04-25 10:36:52.761158500 at com.atlassian.crowd.integration.rest.service.RestCrowdClient.handleInvalidSsoToken(RestCrowdClient.java:1392) 2016-04-25 10:36:52.761159500 at com.atlassian.crowd.integration.rest.service.RestCrowdClient.findUserFromSSOToken(RestCrowdClient.java:946) 2016-04-25 10:36:52.761203500 at com.atlassian.crowd.integration.http.CrowdHttpAuthenticatorImpl.getUser(CrowdHttpAuthenticatorImpl.java:58) 2016-04-25 10:36:52.761203500 at com.atlassian.studio.jira.homepage.CloudHomepageFilter.tryGetCrowdAuthenticatedUser(CloudHomepageFilter.java:81) 2016-04-25 10:36:52.761204500 at com.atlassian.studio.jira.homepage.CloudHomepageFilter.lambda$doFilter$0(CloudHomepageFilter.java:61) 2016-04-25 10:36:52.761209500 at com.atlassian.studio.jira.homepage.CloudHomepageFilter$$Lambda$462/12147232.apply(Unknown Source) 2016-04-25 10:36:52.761209500 at com.atlassian.fugue.Option$Some.fold(Option.java:421) 2016-04-25 10:36:52.761216500 at com.atlassian.fugue.Option.flatMap(Option.java:287) 2016-04-25 10:36:52.761216500 at com.atlassian.studio.jira.homepage.CloudHomepageFilter.doFilter(CloudHomepageFilter.java:61) 2016-04-25 10:36:52.761216500 ... 20 filtered 2016-04-25 10:36:52.761217500 at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) 2016-04-25 10:36:52.761217500 ... 5 filtered 2016-04-25 10:36:52.761221500 at com.atlassian.plugin.connect.plugin.auth.user.ThreeLeggedAuthFilter.doFilter(ThreeLeggedAuthFilter.java:109) 2016-04-25 10:36:52.761222500 ... 3 filtered 2016-04-25 10:36:52.761222500 at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32) 2016-04-25 10:36:52.761223500 ... 8 filtered 2016-04-25 10:36:52.761223500 at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) 2016-04-25 10:36:52.761223500 ... 4 filtered 2016-04-25 10:36:52.761227500 at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) 2016-04-25 10:36:52.761228500 ... 29 filtered 2016-04-25 10:36:52.761228500 at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) 2016-04-25 10:36:52.761228500 ... 28 filtered 2016-04-25 10:36:52.761228500 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) 2016-04-25 10:36:52.761229500 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) 2016-04-25 10:36:52.761235500 at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) 2016-04-25 10:36:52.761235500 at java.lang.Thread.run(Thread.java:745)
Steps to Replicate
- Go to a JIRA Software project workflow.
- Add a post function to update custom field.
- Look for Epic Link and for value key in an Epic Link name or ID.
- Try to create a ticket from the same project.
Expected Result
Issue created with updated Epic Link field.
Current Result
Issue is not created and error is returned.
Attachments
Issue Links
- relates to
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JRACLOUD-61385 Post Function to set Epic Link field on issue creation returns error
- Closed