Cannot synchronize with active directory error is received

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    • Type: Bug
    • Resolution: Support Request
    • Priority: Low
    • None
    • Affects Version/s: None
    • Component/s: None
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      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      The following error is receive when synchronizing with active directory:

      2015-03-25 10:06:15,915 atlassian-scheduler-quartz1.clustered_Worker-2 ERROR [com.atlassian.scheduler.JobRunnerResponse] Unable to synchronise directory
      com.atlassian.crowd.exception.OperationFailedException: java.util.concurrent.ExecutionException: com.atlassian.crowd.exception.OperationFailedException: org.springframework.ldap.UncategorizedLdapException: Uncategorized exception occured during LDAP processing; nested exception is javax.naming.NamingException: problem generating object using object factory [Root exception is org.springframework.ldap.BadLdapGrammarException: Failed to parse DN; nested exception is org.springframework.ldap.core.TokenMgrError: Lexical error at line 1, column 20. Encountered: "\\" (92), after : ""]; remaining name 'OU=People,DC=NorthAmerica,DC=delphiauto,DC=net'

            Assignee:
            Unassigned
            Reporter:
            Edgar Hernandez Meraz
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              Created:
              Updated:
              Resolved: