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  1. Jira Data Center
  2. JRASERVER-40015

cannot create user to LDAP directory in JIRA, error: "This user does not exist please select a user from the user browser."

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    Description

      Steps to reproduce

      1. Setup a LDAP server
      2. Connect JIRA to the LDAP server and make sure set as Read/Write permission
      3. In JIRA, go to Administration > User Management > Users > Create Users
      4. Under the directory, elect the LDAP directory, then fill up all other details

      Expected result

      The user is successfully created in JIRA

      Actual result

      Workaround

      Create the user in user in LDAP directory then only synchronize it back to JIRA

      Notes: It works if the directory is Crowd with Read/Write permission

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              Unassigned Unassigned
              dchua Daryl Chuah (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: