Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-38128

Filter to send email reminders displays columns incorrectly in email

XMLWordPrintable

    • Severity 2 - Major
    • 1
    • Hide
      Atlassian Update – 11 October 2019

      Hi everyone,

      After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out.

      Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy.

      To see what the Jira team is currently working on and has recently delivered see the following dashboards:

      We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments.

      Thank you,

      Pawel Drygas,

      Jira Server Bugmaster

      Show
      Atlassian Update – 11 October 2019 Hi everyone, After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out . Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy . To see what the Jira team is currently working on and has recently delivered see the following dashboards: Jira Server and Data Center: Recently resolved issues Jira Server and Data Center: Current work and future plans Jira Server and Data Center: Bug Fix Board We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments. Thank you, Pawel Drygas, Jira Server Bugmaster

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      I tried the solution in JIRA-11533 for sending reminder emails for "Reporter".However,the filter columns that get sent to the filter creator vs the reporters are different.
      The filter is set up as follows:-
      JQL=project = EDW AND status = "Pending Verification" AND VerifcnDueDate <= 7d AND Reporter = currentuser()
      ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------
      Filter: IssuesPendingVerificationDueInNDays (2 issues)
      Subscriber: XYZUser
      Key Summary Assignee Reporter Status Resolution Date Of Pending Verificn Status Verifcn Due Date
      EDW-61 Test-Pending Verfication 2 XYZUser XYZUser Pending Verification Fixed 01/May/14 08/May/14
      EDW-61 Test-Pending Verfication 3 XYZUser XYZUser Pending Verification Fixed 01/May/14 08/May/14
      XYZUser who is the filter creator gets the email exactly as per above columns.
      But ABCUser who is a reporter gets email with columns below.It displays Created,Updated and Due instead of "Date of Pending Verificn Status" and "Verifcn Due Date" columns.
      ---------------------------------------------------------------
      Issue Subscription
      Filter: IssuesPendingVerificationDueInNDays (1 issue)
      Subscriber: XYZUser
      Key Summary Assignee Reporter P Status Resolution Created Updated Due
      EDW-62 Test-Other Reporter XYZUser ABCUser Pending Verification Fixed 01/May/14 01/May/14
      Thanks
      Bhavana

              Unassigned Unassigned
              054408885603 Bhavana Balwalli
              Votes:
              1 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: