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  1. Jira Data Center
  2. JRASERVER-3738

Create Issue hangs in Weblogic

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      When creating an issue, JIRA hangs. The last message in the logs is:

      [INFO] StoreFactory - -Initializing WorkflowStore: com.opensymphony.workflow.spi.ofbiz.OfbizWorkflowStore^M

      After a log time, the following exception may print in the logs:

      org.ofbiz.core.entity.GenericDataSourceException: SQL Exception while executing the following:INSERT INTO OS_HISTORYSTEP (ID,
      ENTRY_ID, STEP_ID, ACTION_ID, OWNER, START_DATE, DUE_DATE, FINISH_DATE, STATUS, CALLER) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
      (ORA-00001: unique constraint (JIRA.PK_OS_HISTORYSTEP) violated^M
      )^M
      at org.ofbiz.core.entity.jdbc.SQLProcessor.executeUpdate(SQLProcessor.java:341)^M
      at org.ofbiz.core.entity.GenericDAO.singleInsert(GenericDAO.java:115)^M
      at org.ofbiz.core.entity.GenericDAO.singleStore(GenericDAO.java:242)^M
      at org.ofbiz.core.entity.GenericDAO.storeAll(GenericDAO.java:285)^M
      at org.ofbiz.core.entity.GenericHelperDAO.storeAll(GenericHelperDAO.java:221)^M
      at org.ofbiz.core.entity.GenericDelegator.storeAll(GenericDelegator.java:1472)^M
      at org.ofbiz.core.entity.GenericDelegator.storeAll(GenericDelegator.java:1418)^M
      at com.opensymphony.workflow.spi.ofbiz.OfbizWorkflowStore.moveToHistory(OfbizWorkflowStore.java:283)^M
      at com.opensymphony.workflow.AbstractWorkflow.createNewCurrentStep(AbstractWorkflow.java:1016)^M
      at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1327)^M
      at com.opensymphony.workflow.AbstractWorkflow.doAction(AbstractWorkflow.java:502)^M
      at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowAction(OSWorkflowManager.java:150)^M
      at com.atlassian.jira.web.action.workflow.SimpleWorkflowAction.doExecute(SimpleWorkflowAction.java:23)^M
      at webwork.action.ActionSupport.execute(ActionSupport.java:151)^M

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            Unassigned Unassigned
            7ee5c68a815f Jeff Turner
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              Created:
              Updated:
              Resolved: