• 0
    • 1
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Basically, customer complaint that his user which is having eye sight problem will need to have a screen resolution of 800 x 600 in order to use JIRA. However, currently JIRA will required a minimum screen resolution of 1024 x 768 in order to fully utilize JIRA.

      Customer Personal Feedback

      One thing to pass on to Atlassian is that the “What’s new” pop-up is not great for people using a low screen resolution. The trouble is the pop up can’t be scrolled and so the only option is to zoom out (meaning I can no longer read the information contained in the pop-up). Here is how it appears on my screen:

      This is spread over two 800x600 resolution screens.

      Secondly trying the menus I get:

      It seems that it is being rendered ridiculously short with respect to the available screen height. Atlassian probably need to look at the routine used to assess this. Please do praise them for the ability to now use the scroll wheel on this menu again it is usable! Just tricky to get context form as many menu items as possible (even if you have to scroll for the final few).

      I’ve not got much time at the moment for an extensive test but hope that these initial observations will be useful. I’d be grateful if you could let me know what happens about these things as it will make Jira more difficult to use.

        1. Accessibility 02.png
          Accessibility 02.png
          91 kB
        2. Accessibility 01.png
          Accessibility 01.png
          190 kB

            [JRASERVER-34064] accessibility option for JIRA

            Aakrity Tibrewal added a comment -
            Atlassian Update - 24 March 2025

            Hello,

            Thank you for submitting this suggestion. We appreciate you taking the time to share your ideas for improving our products, as many features and functions come from valued customers such as yourself.

            Atlassian is committed to enhancing the security and compliance of our Data Center products, with an emphasis on sustainable scalability and improving the product experience for both administrators and end-users. We periodically review older suggestions to ensure we're focusing on the most relevant feedback. This suggestion is being closed due to a lack of engagement in the last four years, including no new watchers, votes, or comments. This inactivity suggests a low impact. Therefore, this suggestion is not in consideration for our future roadmap.

            Please note the comments on this thread are not being monitored.

            You can read more about our approach to highly voted suggestions here and how we prioritize what to implement here.

            To learn more about our recent investments in Jira Data Center, please check our public roadmap and our dashboards, which contain recently resolved issues, current work, and future plans.

            Kind regards,
            Jira Data Center

            Aakrity Tibrewal added a comment - Atlassian Update - 24 March 2025 Hello, Thank you for submitting this suggestion. We appreciate you taking the time to share your ideas for improving our products, as many features and functions come from valued customers such as yourself. Atlassian is committed to enhancing the security and compliance of our Data Center products, with an emphasis on sustainable scalability and improving the product experience for both administrators and end-users. We periodically review older suggestions to ensure we're focusing on the most relevant feedback. This suggestion is being closed due to a lack of engagement in the last four years , including no new watchers, votes, or comments. This inactivity suggests a low impact. Therefore, this suggestion is not in consideration for our future roadmap. Please note the comments on this thread are not being monitored. You can read more about our approach to highly voted suggestions here and how we prioritize what to implement here. To learn more about our recent investments in Jira Data Center, please check our public roadmap and our dashboards, which contain recently resolved issues , current work, and future plans. Kind regards, Jira Data Center

            Decreasing the resolution isn't going to help me.  I have to expand the resolution to be able to see my list of issues.  When I do so the panel at the right with menu items becomes too large.  In the past I had pull down menus to see my list of queries and was able to expand as big as I needed.  I no longer have that option and have real difficulty using the new model.  I have to constantly expand and contract the display or resize the side panel to be able to see what I need to see.  

            Mark Thompson added a comment - Decreasing the resolution isn't going to help me.  I have to expand the resolution to be able to see my list of issues.  When I do so the panel at the right with menu items becomes too large.  In the past I had pull down menus to see my list of queries and was able to expand as big as I needed.  I no longer have that option and have real difficulty using the new model.  I have to constantly expand and contract the display or resize the side panel to be able to see what I need to see.  

              Unassigned Unassigned
              dchua Daryl Chuah (Inactive)
              Votes:
              6 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: