Details
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Bug
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Resolution: Duplicate
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Low
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None
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5.2.5
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5.02
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Description
Error:
After upgrading for JIRA 5.2.5 the following error message is displayed in the jira-outgoing-mail.log file:
2013-02-04 21:40:57,277 ERROR [JEMS] Sending mailitem To='xxxxxxxxxxx@xxxxxxxx.com' Subject='xxxxxxxxxxxxxx' From='null' FromName='Tish Jackson-Frey (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='<JIRA.60580.1359750078420@JIRA>' MimeType='text/html' Encoding='UTF-8' Multipart='null' MessageId='null' ServiceRunner Mail Queue Service Error occurred in sending e-mail: To='xxxxxxxxxx@xxxxxxxxx.com' Subject='yyyyyyyyyyyyyyy' From='null' FromName='zzzzzzzzzzzzz' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='<JIRA.60580.1359750078420@JIRA>' MimeType='text/html' Encoding='UTF-8' Multipart='null' MessageId='null' com.atlassian.mail.MailException: javax.mail.AuthenticationFailedException: No authentication mechansims supported by both server and client at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:201) at com.atlassian.mail.queue.SingleMailQueueItem.send(SingleMailQueueItem.java:44) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:66) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:28) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) Caused by: javax.mail.AuthenticationFailedException: No authentication mechansims supported by both server and client at com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:760) at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:673) at javax.mail.Service.connect(Service.java:317) at javax.mail.Service.connect(Service.java:176) at javax.mail.Service.connect(Service.java:125) at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:172) ... 8 more
This error already happened in the past (JRA-27623) and it was marked as fixed in JIRA 5.2. However, it's still happening in some Exchange configurations.
Workaround:
Again check this JIRAKB (updated).
Attachments
Issue Links
- duplicates
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JRASERVER-27623 No authentication mechansims supported by both server and client
- Closed