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  1. Jira Data Center
  2. JRASERVER-29761

Outgoing emails not threading in Outlook

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • 5.2
    • None
    • Email notifications
    • None

    • Microsoft Exchange 2010

    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Outlook uses the "References" header for threading, but JIRA only adds the "In-Reply-To" header to outgoing emails

      Attachments

        Issue Links

          is related to

          Suggestion - JRASERVER-9979 NotificationInstance's should have a creation date, and a service to clean them up

          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-29761 Outgoing emails not threading in Outlook

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-31365 Outgoing emails not threading in Outlook when connected to Exchange Server

          • High - High priority issues
          • Long Term Backlog

          Activity

            People

              edalgliesh Eric Dalgliesh
              mlassau Mark Lassau (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: