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Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-29357

Error in attachmentmodule when some files is attached

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      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Problem:

      When accessing an issue in JIRA, the Attachment web panel failed to load. Attached SSS_test.jpg is the same jpg file that triggered rendering error on JRA-17036:

      Error rendering 'com.atlassian.jira.jira-view-issue-plugin:attachmentmodule'. Please contact your JIRA administrators.

      Workaround:

      This problem occurs due to data inconsistency in the database, please see the instructions in this KB article on how to fix it.

      There is also this bug with the same error, but different stacktrace error and to which the KB does not apply.

        1. SSS_test.jpg
          SSS_test.jpg
          918 kB

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Data Center'
            1. Jira Data Center
            2. JRASERVER-29357

            Error in attachmentmodule when some files is attached

            XMLWordPrintable

                NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

                Problem:

                When accessing an issue in JIRA, the Attachment web panel failed to load. Attached SSS_test.jpg is the same jpg file that triggered rendering error on JRA-17036:

                Error rendering 'com.atlassian.jira.jira-view-issue-plugin:attachmentmodule'. Please contact your JIRA administrators.

                Workaround:

                This problem occurs due to data inconsistency in the database, please see the instructions in this KB article on how to fix it.

                There is also this bug with the same error, but different stacktrace error and to which the KB does not apply.

                  1. SSS_test.jpg
                    SSS_test.jpg
                    918 kB

                        pniewiadomski Pawel Niewiadomski (Inactive)
                        fe0712986f64 Danny Hendargo
                        Votes:
                        14 Vote for this issue
                        Watchers:
                        48 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            pniewiadomski Pawel Niewiadomski (Inactive)
                            fe0712986f64 Danny Hendargo
                            Affected customers:
                            14 This affects my team
                            Watchers:
                            48 Start watching this issue

                              Created:
                              Updated:
                              Resolved: