Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-29357

Error in attachmentmodule when some files is attached

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      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Problem:

      When accessing an issue in JIRA, the Attachment web panel failed to load. Attached SSS_test.jpg is the same jpg file that triggered rendering error on JRA-17036:

      Error rendering 'com.atlassian.jira.jira-view-issue-plugin:attachmentmodule'. Please contact your JIRA administrators.

      Workaround:

      This problem occurs due to data inconsistency in the database, please see the instructions in this KB article on how to fix it.

      There is also this bug with the same error, but different stacktrace error and to which the KB does not apply.

        1. SSS_test.jpg
          SSS_test.jpg
          918 kB

              pniewiadomski Pawel Niewiadomski (Inactive)
              fe0712986f64 Danny Hendargo
              Affected customers:
              14 This affects my team
              Watchers:
              48 Start watching this issue

                Created:
                Updated:
                Resolved: