Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-22417

Adding an Attachment AND Commenting OR send an email with an attachment Should Raise Event "Issue Commented"

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Obsolete
    • 7.0.0
    • Email notifications, Issue - Attachments
    • || Java Version | 1.6.0_12
      || Application Server Container | Apache Tomcat/6.0.20
      || Operating System | Linux 2.6.18-128.el5
      || OS Architecture | amd64
      || JIRA Edition | enterprise
      || Installation Type | Standalone
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Hi, some users complain that when someone adds an attachment to an issue while adding a comment at the same time (cf. screenshot), event "Issue Commented" is not raised.
      Same occurs if the user sends an email to add a comment to the issue and the email has an image in the signature (or any attachment).

      Consequently, they do not receive any notification email, whereas the comment does appear actually in the list of comments.

      Would it be possible to raise event "Issue Commented" as soon as an attachment is added along with a comment?

      Thanks.

      Workaround:
      The event that is fired in this scenario is 'Issue Updated'. Notifications can be configured for the event Issue Updated type within Notification Scheme.

      Attachments

        Issue Links

          is duplicated by

          Suggestion - JRASERVER-31055 If a comment is added to an issue when attaching an image then the 'Issue Commented' event should be thrown

          • Closed

          Suggestion - JRASERVER-33371 When attaching a file and writing a comment, JIRA triggers an 'Issue Updated' event

          • Closed

          Suggestion - JRASERVER-34062 Adding a comment through email containing attachments should trigger 'Issue Commented' event

          • Gathering Interest
          is incorporated by

          Suggestion - JRASERVER-40719 Send Issue Commented notification if notification is not sent for Issue Updated

          • Gathering Interest
          relates to

          Suggestion - JRACLOUD-22417 Adding an Attachment AND Commenting OR send an email with an attachment Should Raise Event "Issue Commented"

          • Closed

          Suggestion - JRASERVER-1898 Notification event on file attachment

          • Gathering Interest

          JST-69585 Loading...

          Activity

            People

              Unassigned Unassigned
              4d2ee3d8770a Bruno Chassagne
              Votes:
              63 Vote for this issue
              Watchers:
              54 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: