Details
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Bug
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Resolution: Fixed
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Low
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3.13.2
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System Date Monday, 31 Aug 2009
System Time 07:38:22
Current Working Directory /usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/bin
Java Version 1.6.0_11
Java Vendor Sun Microsystems Inc.
JVM Version 1.0
JVM Vendor Sun Microsystems Inc.
JVM Implementation Version 11.0-b16
Java Runtime Java(TM) SE Runtime Environment
Java VM Java HotSpot(TM) 64-Bit Server VM
User Name root
User Timezone America/Chicago
User Locale English (United States)
System Encoding UTF-8
Operating System Linux 2.6.18-92.el5
OS Architecture amd64
Application Server Container Apache Tomcat/5.5.26
Database type mysql
Database JNDI address java:comp/env/jdbc/JiraDS
Database URL jdbc:mysql://localhost/jiradb?autoReconnect=true&useUnicode=true&characterEncoding=UTF8
Database version 5.0.45
Database driver MySQL-AB JDBC Driver mysql-connector-java-5.1.7 ( Revision: ${svn.Revision} )
External user management OFF
Crowd integration OFF
JVM Input Arguments -XX:MaxPermSize=128m -Xms256m -Xmx512m -Djira.jelly.on=true -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=/usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/conf/logging.properties -Djava.endorsed.dirs=/usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/common/endorsed -Dcatalina.base=/usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone -Dcatalina.home=/usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone -Djava.io.tmpdir=/usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/temp
Modified Files [Installation Type: Standalone] entityengine.xml, osuser.xml
Removed Files [Installation Type: Standalone] There have been no removed filesJava VM Memory Statistics
Total Memory 494 MB
Free Memory 270 MB
Used Memory 224 MB
Total PermGen Memory 176 MB
Free PermGen Memory 72 MB
Used PermGen Memory 103 MB
Memory Graph55 % Free (Total: 494 MB) (Force garbage collection)
PermGen Memory Graph41 % Free (Total: 176 MB)
JIRA Info
Uptime 12 days, 8 hours, 54 minutes, 39 seconds
Edition Enterprise
Version 3.13.2
Build Number 335
Atlassian Partner
Installation Type Standalone
Server ID ASIU-O0EC-6VZ6-1P2H
Installed languages Chinese (China)
Chinese (Taiwan)
Czech (Czech Republic)
Danish (Denmark)
Dutch (Belgium)
English (UK)
French (France)
German (Germany)
German (Switzerland)
Hungarian (Hungary)
Italian (Italy)
Japanese (Japan)
Norwegian (Norway)
Polish (Poland)
Portuguese (Brazil)
Russian (Russia)
Slovak (Slovakia)
Spanish (Spain)
Turkish (Turkey)
Default language English (United States) - System DefaultLicense Info
Date Purchased 03/Feb/09
License Type JIRA Enterprise: Commercial Server
Maintenance Period End Date 04/Feb/10
Maintenance Status SupportedDatabase Statistics
Issues 4704
Projects 14
Custom Fields 197
Workflows 12
Users 1289
Groups 23File Paths
Location of entityengine.xml file:/usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/atlassian-jira/WEB-INF/classes/entityengine.xml
Location of atlassian-jira.log /usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/bin/atlassian-jira.log
Location of indexes /usr/local/jira/index
Listeners
Issue Cache Listener
com.atlassian.jira.event.listeners.cache.IssueCacheListener
Issue Index Listener
com.atlassian.jira.event.listeners.search.IssueIndexListener
Mail Listener
com.atlassian.jira.event.listeners.mail.MailListenerServices
Backup Service
com.atlassian.jira.service.services.export.ExportService
Delay: 1440 minutes
USEZIP: Zip
DIR_NAME: /usr/local/jira/backup
Get State Account Tickets
com.atlassian.jira.service.services.pop.PopService
Delay: 2 minutes
usessl: No SSL
popserver: State Account Mail Agent Server
handler.params: project=AFB,createuser=false,reporterusername=stateaccounts,issuetype=30,notifyusers=false
forwardEmail: cwicks@cellularsouth.com
handler: Create Or Comment Handler
Mail Queue Service
com.atlassian.jira.service.services.mail.MailQueueService
Delay: 1 minutesPlugins
Admin Menu Sections - 1.0
Plugin by Atlassian Pty Ltd
Enabled
Browse Project Operations Sections - 1.0
Plugin by Atlassian Pty Ltd
Enabled
Content Link Resolvers Plugin - 1.0
Plugin by Atlassian Pty Ltd
Enabled
Custom Field Types & Searchers - 1.0
Plugin by Atlassian Pty Ltd
Enabled
FishEye Plugin - 2.2.2
Plugin by Atlassian Software Systems
Enabled
Issue Operations Plugin - 1.0
Plugin by Atlassian Pty Ltd
Enabled
Issue Tab Panels Plugin - 1.0
Plugin by Atlassian Pty Ltd
Enabled
Issue Views Plugin - 1.0
Plugin by Atlassian Pty Ltd
Enabled
JIRA Bamboo Plugin - 2.2
Plugin by Atlassian Software Systems Pty Ltd
Disabled
JIRA Footer - 1.0
Plugin by Atlassian Pty Ltd
Enabled
JIRA Suite Utilities - @VERSION-REPLACED-BY-MAVEN@
Plugin by Quadratica SRL
Enabled
Portlets Plugin - 1.0
Plugin by Atlassian Pty Ltd
Enabled
Preset Filters Sections - 1.0
Plugin by Atlassian Pty Ltd
Enabled
Project Panels Plugin - 1.0
Plugin by Atlassian Pty Ltd
Enabled
Project Role Actors Plugin - 1.0
Plugin by Atlassian Pty Ltd
Enabled
RPC JIRA Plugin - 3.13.1
Plugin by Atlassian Software Systems Pty Ltd
Enabled
Renderer Component Factories Plugin - 1.0
Plugin by Atlassian Pty Ltd
Enabled
Renderer Plugin - 1.0
Plugin by Atlassian Pty Ltd
Enabled
Reports Plugin - 1.0
Plugin by Atlassian Pty Ltd
Enabled
Top Navigation Bar - 1.0
Plugin by Atlassian Pty Ltd
Enabled
User Format - 1.0
Plugin by Atlassian Pty Ltd
Enabled
User Navigation Bar Sections - 1.0
Plugin by Atlassian Pty Ltd
Enabled
User Profile Links - 1.0
Plugin by Atlassian Pty Ltd
Enabled
View Project Operations Sections - 1.0
Plugin by Atlassian Pty Ltd
Enabled
Web Resources Plugin - 1.0
Plugin by Atlassian Pty Ltd
Enabled
Webwork Plugin - 1.0
Plugin by Atlassian Pty Ltd
Enabled
Wiki Renderer Macros Plugin - 1.0
Plugin by Atlassian Pty Ltd
Enabled
Workflow Plugin - 1.0
Plugin by Atlassian Pty Ltd
EnabledSystem Properties
atlassian.profile.activate false
atlassian.standalone JIRA
catalina.base /usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone
catalina.home /usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone
catalina.useNaming true
common.loader ${catalina.home}/common/classes,${catalina.home}/common/i18n/.jar,${catalina.home}/common/endorsed/.jar,${catalina.home}/common/lib/*.jar
file.encoding.pkg sun.io
file.separator /
java.awt.graphicsenv sun.awt.X11GraphicsEnvironment
java.awt.headless true
java.awt.printerjob sun.print.PSPrinterJob
java.class.version 50.0
java.endorsed.dirs /usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/common/endorsed
java.ext.dirs /usr/java/jdk1.6.0_11/jre/lib/ext:/usr/java/packages/lib/ext
java.home /usr/java/jdk1.6.0_11/jre
java.io.tmpdir /usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/temp
java.naming.factory.initial org.apache.naming.java.javaURLContextFactory
java.naming.factory.url.pkgs org.apache.naming
java.runtime.version 1.6.0_11-b03
java.specification.name Java Platform API Specification
java.specification.vendor Sun Microsystems Inc.
java.specification.version 1.6
java.util.logging.config.file /usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/conf/logging.properties
java.util.logging.manager org.apache.juli.ClassLoaderLogManager
java.vendor.url http://java.sun.com/
java.vendor.url.bug http://java.sun.com/cgi-bin/bugreport.cgi
java.vm.info mixed mode
java.vm.specification.name Java Virtual Machine Specification
java.vm.vendor Sun Microsystems Inc.
jira.jelly.on true
line.separator
org.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER true
package.access sun.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper.,sun.beans.
package.definition sun.,java.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper.
path.separator :
server.loader ${catalina.home}/server/classes,${catalina.home}/server/lib/*.jar
shared.loader ${catalina.base}/shared/classes,${catalina.base}/shared/lib/*.jar
sun.arch.data.model 64
sun.cpu.endian little
sun.cpu.isalist
sun.io.unicode.encoding UnicodeLittle
sun.java.launcher SUN_STANDARD
sun.jnu.encoding UTF-8
sun.management.compiler HotSpot 64-Bit Server Compiler
sun.os.patch.level unknown
tomcat.util.buf.StringCache.byte.enabled true
user.country US
user.home /root
user.language en
java.class.path :
/usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/bin/bootstrap.jar:
/usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/bin/commons-logging-api.jar
java.library.path /usr/java/jdk1.6.0_11/jre/lib/amd64/server:
/usr/java/jdk1.6.0_11/jre/lib/amd64:
/usr/java/jdk1.6.0_11/jre/../lib/amd64:
/usr/java/packages/lib/amd64:
/lib:
/usr/lib
sun.boot.class.path /usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/common/endorsed/xercesImpl.jar:
/usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/common/endorsed/xml-apis.jar:
/usr/java/jdk1.6.0_11/jre/lib/resources.jar:
/usr/java/jdk1.6.0_11/jre/lib/rt.jar:
/usr/java/jdk1.6.0_11/jre/lib/sunrsasign.jar:
/usr/java/jdk1.6.0_11/jre/lib/jsse.jar:
/usr/java/jdk1.6.0_11/jre/lib/jce.jar:
/usr/java/jdk1.6.0_11/jre/lib/charsets.jar:
/usr/java/jdk1.6.0_11/jre/classes
sun.boot.library.path /usr/java/jdk1.6.0_11/jre/lib/amd64Trusted Applications
[No trusted applications have been configured.]System Date Monday, 31 Aug 2009 System Time 07:38:22 Current Working Directory /usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/bin Java Version 1.6.0_11 Java Vendor Sun Microsystems Inc. JVM Version 1.0 JVM Vendor Sun Microsystems Inc. JVM Implementation Version 11.0-b16 Java Runtime Java(TM) SE Runtime Environment Java VM Java HotSpot(TM) 64-Bit Server VM User Name root User Timezone America/Chicago User Locale English (United States) System Encoding UTF-8 Operating System Linux 2.6.18-92.el5 OS Architecture amd64 Application Server Container Apache Tomcat/5.5.26 Database type mysql Database JNDI address java:comp/env/jdbc/JiraDS Database URL jdbc:mysql://localhost/jiradb?autoReconnect=true&useUnicode=true&characterEncoding=UTF8 Database version 5.0.45 Database driver MySQL-AB JDBC Driver mysql-connector-java-5.1.7 ( Revision: ${svn.Revision} ) External user management OFF Crowd integration OFF JVM Input Arguments -XX:MaxPermSize=128m -Xms256m -Xmx512m -Djira.jelly.on=true -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=/usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/conf/logging.properties -Djava.endorsed.dirs=/usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/common/endorsed -Dcatalina.base=/usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone -Dcatalina.home=/usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone -Djava.io.tmpdir=/usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/temp Modified Files [Installation Type: Standalone] entityengine.xml, osuser.xml Removed Files [Installation Type: Standalone] There have been no removed files Java VM Memory Statistics Total Memory 494 MB Free Memory 270 MB Used Memory 224 MB Total PermGen Memory 176 MB Free PermGen Memory 72 MB Used PermGen Memory 103 MB Memory Graph 55 % Free (Total: 494 MB) (Force garbage collection) PermGen Memory Graph 41 % Free (Total: 176 MB) JIRA Info Uptime 12 days, 8 hours, 54 minutes, 39 seconds Edition Enterprise Version 3.13.2 Build Number 335 Atlassian Partner Installation Type Standalone Server ID ASIU-O0EC-6VZ6-1P2H Installed languages Chinese (China) Chinese (Taiwan) Czech (Czech Republic) Danish (Denmark) Dutch (Belgium) English (UK) French (France) German (Germany) German (Switzerland) Hungarian (Hungary) Italian (Italy) Japanese (Japan) Norwegian (Norway) Polish (Poland) Portuguese (Brazil) Russian (Russia) Slovak (Slovakia) Spanish (Spain) Turkish (Turkey) Default language English (United States) - System Default License Info Date Purchased 03/Feb/09 License Type JIRA Enterprise: Commercial Server Maintenance Period End Date 04/Feb/10 Maintenance Status Supported Database Statistics Issues 4704 Projects 14 Custom Fields 197 Workflows 12 Users 1289 Groups 23 File Paths Location of entityengine.xml file:/usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/atlassian-jira/WEB-INF/classes/entityengine.xml Location of atlassian-jira.log /usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/bin/atlassian-jira.log Location of indexes /usr/local/jira/index Listeners Issue Cache Listener com.atlassian.jira.event.listeners.cache.IssueCacheListener Issue Index Listener com.atlassian.jira.event.listeners.search.IssueIndexListener Mail Listener com.atlassian.jira.event.listeners.mail.MailListener Services Backup Service com.atlassian.jira.service.services.export.ExportService Delay: 1440 minutes USEZIP: Zip DIR_NAME: /usr/local/jira/backup Get State Account Tickets com.atlassian.jira.service.services.pop.PopService Delay: 2 minutes usessl: No SSL popserver: State Account Mail Agent Server handler.params: project=AFB,createuser=false,reporterusername=stateaccounts,issuetype=30,notifyusers=false forwardEmail: cwicks@cellularsouth.com handler: Create Or Comment Handler Mail Queue Service com.atlassian.jira.service.services.mail.MailQueueService Delay: 1 minutes Plugins Admin Menu Sections - 1.0 Plugin by Atlassian Pty Ltd Enabled Browse Project Operations Sections - 1.0 Plugin by Atlassian Pty Ltd Enabled Content Link Resolvers Plugin - 1.0 Plugin by Atlassian Pty Ltd Enabled Custom Field Types & Searchers - 1.0 Plugin by Atlassian Pty Ltd Enabled FishEye Plugin - 2.2.2 Plugin by Atlassian Software Systems Enabled Issue Operations Plugin - 1.0 Plugin by Atlassian Pty Ltd Enabled Issue Tab Panels Plugin - 1.0 Plugin by Atlassian Pty Ltd Enabled Issue Views Plugin - 1.0 Plugin by Atlassian Pty Ltd Enabled JIRA Bamboo Plugin - 2.2 Plugin by Atlassian Software Systems Pty Ltd Disabled JIRA Footer - 1.0 Plugin by Atlassian Pty Ltd Enabled JIRA Suite Utilities - @VERSION-REPLACED-BY-MAVEN@ Plugin by Quadratica SRL Enabled Portlets Plugin - 1.0 Plugin by Atlassian Pty Ltd Enabled Preset Filters Sections - 1.0 Plugin by Atlassian Pty Ltd Enabled Project Panels Plugin - 1.0 Plugin by Atlassian Pty Ltd Enabled Project Role Actors Plugin - 1.0 Plugin by Atlassian Pty Ltd Enabled RPC JIRA Plugin - 3.13.1 Plugin by Atlassian Software Systems Pty Ltd Enabled Renderer Component Factories Plugin - 1.0 Plugin by Atlassian Pty Ltd Enabled Renderer Plugin - 1.0 Plugin by Atlassian Pty Ltd Enabled Reports Plugin - 1.0 Plugin by Atlassian Pty Ltd Enabled Top Navigation Bar - 1.0 Plugin by Atlassian Pty Ltd Enabled User Format - 1.0 Plugin by Atlassian Pty Ltd Enabled User Navigation Bar Sections - 1.0 Plugin by Atlassian Pty Ltd Enabled User Profile Links - 1.0 Plugin by Atlassian Pty Ltd Enabled View Project Operations Sections - 1.0 Plugin by Atlassian Pty Ltd Enabled Web Resources Plugin - 1.0 Plugin by Atlassian Pty Ltd Enabled Webwork Plugin - 1.0 Plugin by Atlassian Pty Ltd Enabled Wiki Renderer Macros Plugin - 1.0 Plugin by Atlassian Pty Ltd Enabled Workflow Plugin - 1.0 Plugin by Atlassian Pty Ltd Enabled System Properties atlassian.profile.activate false atlassian.standalone JIRA catalina.base /usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone catalina.home /usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone catalina.useNaming true common.loader ${catalina.home}/common/classes,${catalina.home}/common/i18n/ .jar,${catalina.home}/common/endorsed/ .jar,${catalina.home}/common/lib/*.jar file.encoding.pkg sun.io file.separator / java.awt.graphicsenv sun.awt.X11GraphicsEnvironment java.awt.headless true java.awt.printerjob sun.print.PSPrinterJob java.class.version 50.0 java.endorsed.dirs /usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/common/endorsed java.ext.dirs /usr/java/jdk1.6.0_11/jre/lib/ext:/usr/java/packages/lib/ext java.home /usr/java/jdk1.6.0_11/jre java.io.tmpdir /usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/temp java.naming.factory.initial org.apache.naming.java.javaURLContextFactory java.naming.factory.url.pkgs org.apache.naming java.runtime.version 1.6.0_11-b03 java.specification.name Java Platform API Specification java.specification.vendor Sun Microsystems Inc. java.specification.version 1.6 java.util.logging.config.file /usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/conf/logging.properties java.util.logging.manager org.apache.juli.ClassLoaderLogManager java.vendor.url http://java.sun.com/ java.vendor.url.bug http://java.sun.com/cgi-bin/bugreport.cgi java.vm.info mixed mode java.vm.specification.name Java Virtual Machine Specification java.vm.vendor Sun Microsystems Inc. jira.jelly.on true line.separator org.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER true package.access sun.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper.,sun.beans. package.definition sun.,java.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper. path.separator : server.loader ${catalina.home}/server/classes,${catalina.home}/server/lib/*.jar shared.loader ${catalina.base}/shared/classes,${catalina.base}/shared/lib/*.jar sun.arch.data.model 64 sun.cpu.endian little sun.cpu.isalist sun.io.unicode.encoding UnicodeLittle sun.java.launcher SUN_STANDARD sun.jnu.encoding UTF-8 sun.management.compiler HotSpot 64-Bit Server Compiler sun.os.patch.level unknown tomcat.util.buf.StringCache.byte.enabled true user.country US user.home /root user.language en java.class.path : /usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/bin/bootstrap.jar: /usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/bin/commons-logging-api.jar java.library.path /usr/java/jdk1.6.0_11/jre/lib/amd64/server: /usr/java/jdk1.6.0_11/jre/lib/amd64: /usr/java/jdk1.6.0_11/jre/../lib/amd64: /usr/java/packages/lib/amd64: /lib: /usr/lib sun.boot.class.path /usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/common/endorsed/xercesImpl.jar: /usr/local/jira/atlassian-jira-enterprise-3.13.2-standalone/common/endorsed/xml-apis.jar: /usr/java/jdk1.6.0_11/jre/lib/resources.jar: /usr/java/jdk1.6.0_11/jre/lib/rt.jar: /usr/java/jdk1.6.0_11/jre/lib/sunrsasign.jar: /usr/java/jdk1.6.0_11/jre/lib/jsse.jar: /usr/java/jdk1.6.0_11/jre/lib/jce.jar: /usr/java/jdk1.6.0_11/jre/lib/charsets.jar: /usr/java/jdk1.6.0_11/jre/classes sun.boot.library.path /usr/java/jdk1.6.0_11/jre/lib/amd64 Trusted Applications [No trusted applications have been configured.]
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3.13
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Description
If the cloned issue was previously resolved, then the original resolution date stays with the ticket. The issue is in an open status and can go through the normal workflow, but the resolution date from the original ticket is preserved.
It seems that cloning the ticket should trigger a clearing of the resolution date field.