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  1. Jira Data Center
  2. JRASERVER-14272

NullPointerException when clicking on email filter subscription edit link when not logged into JIRA

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    Description

      When logged out of JIRA and clicking on the "here" link in an email subsction to perform an edit, a NPE is observed, this NPE is not observed once I log into JIRA and click on the link once again.

      System Error

      A system error has occurred.

      If this problem persists - please notify your JIRA administrator of this problem.

      If you are an administrator, please try submitting this problem via the Support Request Page

      Else, please create a support issue on our support system at http://support.atlassian.com with the following information:

      1. a description of your problem
      2. cut & paste the error and system information found below
      3. attach the application server log file ( C:\WINDOWS\system32\atlassian-jira.log )

      Cause:
      java.lang.NullPointerException

      Stack Trace: [hide]

      java.lang.NullPointerException
      at com.atlassian.jira.issue.subscription.DefaultSubscriptionManager.getSubscription(DefaultSubscriptionManager.java:62)
      at com.atlassian.jira.web.action.filter.FilterSubscription.doDefault(FilterSubscription.java:69)
      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      at java.lang.reflect.Method.invoke(Method.java:597)
      at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61)
      at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52)
      at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:417)
      at webwork.action.ActionSupport.execute(ActionSupport.java:146)
      at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:54)
      at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132)
      at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:211)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:73)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
      at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
      at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:192)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.seraph.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:114)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:110)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
      at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:43)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:50)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:81)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.jira.appconsistency.db.DatabaseCompatibilityEnforcerFilter.doFilter(DatabaseCompatibilityEnforcerFilter.java:39)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
      at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
      at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
      at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
      at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
      at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
      at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
      at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
      at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
      at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
      at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
      at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
      at java.lang.Thread.run(Thread.java:619)

      Referer URL: Unknown

      Build Information:
      Uptime: N/A
      Edition: Enterprise
      Version: 3.12
      Build Number: 298
      Atlassian Partner: null
      Installation Type: Standalone
      Server ID: AGEH-R1SZ-O0A1-PZ00

      Server Information:
      Application Server: Apache Tomcat/5.5.20
      Servlet Version: 2.4

      File Paths:
      Location of entityengine.xml: file:/D:/JIRA/atlassian-jira-enterprise-3.12-standalone/atlassian-jira/WEB-INF/classes/entityengine.xml
      Location of atlassian-jira.log: C:\WINDOWS\system32\atlassian-jira.log

      Memory Information:
      Total Memory: 421 MB
      Free Memory: 167 MB
      Used Memory: 254 MB

      System Information:
      System Date: Sunday, 13 Jan 2008
      System Time: 23:30:56
      Current Working Directory: C:\WINDOWS\system32
      Java Version: 1.6.0_03
      Java Vendor: Sun Microsystems Inc.
      JVM Version: 1.0
      JVM Vendor: Sun Microsystems Inc.
      JVM Implementation Version: 1.6.0_03-b05
      Java Runtime: Java(TM) SE Runtime Environment
      Java VM: Java HotSpot(TM) Server VM
      User Name: SYSTEM
      User Timezone: America/Los_Angeles
      User Locale: English (United States)
      System Encoding: Cp1252
      Operating System: Windows 2003 5.2
      OS Architecture: x86
      Application Server Container:
      Database type: mysql
      Database JNDI address: java:comp/env/jdbc/JiraDS
      Database URL: Hidden
      Database version: 5.0.37-community-nt
      Database driver: MySQL-AB JDBC Driver mysql-connector-java-5.0.7 ( $Date: 2007-03-09 22:13:57 +0100 (Fri, 09 Mar 2007) $, $Revision: 6341 $ )
      External user management: OFF

      Language Info:
      Installed languages: Chinese (China)
      Chinese (Taiwan)
      Czech (Czech Republic)
      Danish (Denmark)
      Dutch (Belgium)
      English (UK)
      French (France)
      German (Germany)
      German (Switzerland)
      Hungarian (Hungary)
      Italian (Italy)
      Norwegian (Norway)
      Polish (Poland)
      Portuguese (Brazil)
      Russian (Russia)
      Slovak (Slovakia)
      Spanish (Spain)
      Turkish (Turkey)
      Default language: English (United States) - System Default

      Request Information:

      • Request URL: <removed for privacy>
      • Scheme: https
      • Server: <removed for privacy>
      • Port: 443
      • URI: /500page.jsp
      • Context Path:
      • - Servlet Path: /500page.jsp
      • - Path Info: null
      • - Query String: subId=10013&filterId=10186

      Request Attributes

      • javax.servlet.forward.request_uri : /secure/FilterSubscription!default.jspa
      • javax.servlet.forward.context_path :
      • javax.servlet.forward.servlet_path : /secure/FilterSubscription!default.jspa
      • javax.servlet.forward.path_info : /500page.jsp
      • javax.servlet.forward.query_string : subId=10013&filterId=10186
      • os_securityfilter_already_filtered : true
      • atlassian.core.seraph.original.url : /secure/FilterSubscription!default.jspa?subId=10013&filterId=10186
      • javax.servlet.error.servlet_name : action
      • javax.servlet.request.key_size : 0
      • com.atlassian.gzipfilter.GzipFilter_already_filtered : true
      • loginfilter.already.filtered : true
      • com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
      • jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@156fcca
      • gzipMimeTypes : text/html,text/javascript,text/css,application/x-javascript,application/javascript
      • javax.servlet.request.ssl_session : 478b0fb05e2e7d68a25aa1511cc1ef20862e15421806da7d35136132b7b83063
      • javax.servlet.error.message :
      • webwork.result : Value stack =========== ===========
      • javax.servlet.request.cipher_suite : TLS_DHE_RSA_WITH_AES_128_CBC_SHA
      • com.atlassian.jira.web.filters.RequestCleanupFilter_already_filtered : true
      • javax.servlet.error.request_uri : /secure/FilterSubscription!default.jspa
      • jira.webwork.cleanup : false
      • javax.servlet.error.status_code : 500
      • com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true
      • _sitemesh_filterapplied : true
      • javax.servlet.error.exception : javax.servlet.ServletException

      Request Logging
      0 log statements generated by this request:

      Listeners

      • Issue Cache Listener (com.atlassian.jira.event.listeners.cache.IssueCacheListener)
      • Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener)
      • Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener)
      • Perforce Job Update Listener (com.atlassian.jira.plugin.ext.perforce.listener.JobUpdateListener)

      Services

      • Jira Backup Service (com.atlassian.jira.service.services.export.ExportService)
      • Delay: 1440 minutes
      • Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService)
      • Delay: 1 minutes
      • Perforce Changes Indexing Service (com.atlassian.jira.plugin.ext.perforce.changelists.ChangesIndexService)
      • Delay: 60 minutes

      Plugins

      • Admin Menu Sections 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • Agile Wall Report 1.3 - Plugin by Tommi Laukkanen
      • Enabled
      • Browse Project Operations Sections 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • Calendar 1.6 - Plugin by Atlassian Software Systems Pty Ltd
      • Enabled
      • Charting & Reporting 1.3.11 - Plugin by Atlassian Software Systems Pty Ltd
      • Enabled
      • Content Link Resolvers Plugin 1.0 - Plugin by Atlassian Software Systems Pty Ltd
      • Enabled
      • Custom Field Types & Searchers 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • Firefox plugin 1.0 - Plugin by Jelmer Kuperus
      • Enabled
      • FishEye Plugin 1.1.2 - Plugin by Atlassian Software Systems
      • Enabled
      • GreenHopper 1.7.1-jira310 - Plugin by Pyxis-Technologies inc.
      • Enabled
      • Issue Operations Plugin 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • Issue Tab Panels Plugin 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • Issue Views Plugin 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • JIRA Commit Acceptance Plugin 1.2 - Plugin by Midori
      • Enabled
      • configure.url: /secure/CommitAcceptanceConfigure.jspa
      • JIRA Footer 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • JIRA Linker Plugin 1.1 - Plugin by Atlassian Software Systems Pty Ltd
      • Enabled
      • JIRA Toolkit Plugin 0.7.25 - Plugin by Atlassian Software Systems
      • Enabled
      • Labels Plugin 2.1.4 - Plugin by Atlassian Software Systems Pty Ltd
      • Enabled
      • Perforce Plugin 1.1.15 - Plugin by Atlassian Software Systems Pty Ltd
      • Enabled
      • Portlets Plugin 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • Preset Filters Sections 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • Project Panels Plugin 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • Project Role Actors Plugin 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • RPC JIRA Plugin 3.11 - Plugin by Atlassian Software Systems Pty Ltd
      • Enabled
      • Renderer Component Factories Plugin 1.0 - Plugin by Atlassian Software Systems Pty Ltd
      • Enabled
      • Renderer Plugin 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • Reports Plugin 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • TimeTracking Reporting Collection 0.98 - Plugin by Jes A
      • Enabled
      • Top Navigation Bar 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • User Navigation Bar Sections 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • User Profile Links 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • View Project Operations Sections 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • Web Resources Plugin 1.0 - Plugin by Atlassian Software Systems Pty Ltd
      • Enabled
      • Webwork Plugin 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • Workflow Plugin 1.0 - Plugin by Atlassian Software Systems
      • Enabled

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              ekua Eddie Kua [Atlassian]
              e4512b0135b0 Steven Salter
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              Dates

                Created:
                Updated:
                Resolved: