Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-12360

Exception thrown view issue after principal removed from a Crowd directory

    XMLWordPrintable

Details

    Description

      The Exception below was thrown when viewing an issue where the assignee had recently been removed from a Crowd Directory.

      I think JIRA should handle this scenario, allowing the issue to be viewed regardless. Ideally the history of who worked on what could be preserved even if the user has left us. We don't want to leave them in the directory just to avoid these errors. A major reason for this is licensing on our Active Directory combined with a very high turnover of staff.

      There are related issues about deactivating issues including http://jira.atlassian.com/browse/JRA-2220 but none for Crowd it seems.

      =========================================================================================================

      An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- com.atlassian.jira.exception.DataAccessException: Error occurred while retrieving user with id 'dlovey'. at com.atlassian.jira.issue.IssueImpl.getUser(IssueImpl.java:920) at com.atlassian.jira.issue.IssueImpl.getAssignee(IssueImpl.java:331) at sun.reflect.GeneratedMethodAccessor280.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:585) at org.apache.velocity.runtime.parser.node.PropertyExecutor.execute(PropertyExecutor.java:111) at org.apache.velocity.util.introspection.UberspectImpl$VelGetterImpl.invoke(UberspectImpl.java:302) at org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:157) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:175) at org.apache.velocity.runtime.parser.node.ASTReference.evaluate(ASTReference.java:307) at org.apache.velocity.runtime.parser.node.ASTExpression.evaluate(ASTExpression.java:45) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:68) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:55) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:70) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:55) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:70) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:55) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:70) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:230) at org.apache.velocity.Template.merge(Template.java:256) at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:450) at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:76) at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:60) at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:55) at com.atlassian.jira.web.component.AbstractWebComponent.getHtml(AbstractWebComponent.java:34) at com.atlassian.jira.web.component.issuesummary.IssueSummaryWebComponent.getHtml(IssueSummaryWebComponent.java:66) at org.apache.jsp.decorators.issuesummary_jsp._jspService(org.apache.jsp.decorators.issuesummary_jsp:562) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:574) at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:499) at com.opensymphony.module.sitemesh.filter.PageFilter.writeDecorator(PageFilter.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.applyDecorator(PageFilter.java:158) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:62) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:181) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:49) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:298) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.appconsistency.db.DatabaseCompatibilityEnforcerFilter.doFilter(DatabaseCompatibilityEnforcerFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:868) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:663) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:595) Caused by: com.opensymphony.user.EntityNotFoundException: No user dlovey found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getUser(UserManager.java:193) at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:32) at com.atlassian.jira.issue.IssueImpl.getUser(IssueImpl.java:915) ... 80 more

      Attachments

        Issue Links

          Activity

            People

              sam@atlassian.com Sam Chang [Atlassian]
              f730a37f0e75 Chris Hatch
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: