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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: Work Item - Parent
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2
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Severity 3 - Minor
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4
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Warranty
Issue Summary
When a customer creates an issue within the "legacy issue creation" page triggered by a 3rd party Connect app, with the parent field configured as the first field on in the list, the issue creation fails with the error "Parent issue not found".
Steps to Reproduce
- Using third-party apps utilize the legacy Jira issue creation page.
- Configure the parent field to appear first on the field screen list.
- Create a new issue via the global issue create button.
Expected Results
Issue creates properly without any errors.
Actual Results
Creating the issue fails with error "Parent issue not found" shown.
Workaround
Re-order the issue layout screen, by moving the parent field down so it's not the first field on the screen.