Create issue within 3rd party app "legacy issue creation page" with parent field cause failure

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    • 2
    • Severity 3 - Minor
    • 4
    • Warranty

      Issue Summary

      When a customer creates an issue within the "legacy issue creation" page triggered by a 3rd party Connect app, with the parent field configured as the first field on in the list, the issue creation fails with the error "Parent issue not found".

      Steps to Reproduce

      1. Using third-party apps utilize the legacy Jira issue creation page.
      2. Configure the parent field to appear first on the field screen list.
      3. Create a new issue via the global issue create button.

      Expected Results

      Issue creates properly without any errors.

      Actual Results

      Creating the issue fails with error "Parent issue not found" shown.

      Workaround

      Re-order the issue layout screen, by moving the parent field down so it's not the first field on the screen.

            Assignee:
            Anurag Singh
            Reporter:
            Drew Zhu (Inactive)
            Votes:
            4 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated:
              Resolved: