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  1. Jira Cloud
  2. JRACLOUD-81003

Disable/hide "Edit comment" actions from requests if workflow properties are active

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    Description

      Jira offers Workflow properties to control individual actions in specific statuses, and there 2 properties that control if an issue can be edited or not:

      • jira.issue.editable = false
      •  jira.permission.edit.denied

      Any of the above locks the issue and can't be edited, including comments,

       

      Expected behavior

      The comments field should not display the Edit option because the actual Workflow Property

      Actual behavior

      Even with the non-editable property, comments show the Edit options to the users, but when they click Edit, they receive the error "We couldn't save your comment.
      It might be empty or have invalid formatting. If you copy-pasted, try removing the formatting and adding it directly in the editor." causing confusion to the users.
       
      Request
      Is there a way to hide/remove the Edit comment actions if the above properties are active in a workflow?
       

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            Unassigned Unassigned
            cccf533ef797 Ignacio Huerta
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            Dates

              Created:
              Updated: