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  1. Jira Platform Cloud
  2. JRACLOUD-75822

You cannot create or edit an issue collector when the setting to allow unassigned issues is turned off

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      Issue Summary

      There is a setting in the General configuration called Allow unassigned issues.

      If you turn that off, you won't be able to create or edit the form of existing issue collectors.

      When trying to do so, the error message states the following:

      You cannot create an issue collector for this project, because the following fields are required on the project and those field types cannot be displayed to anonymous users. If the field is changed to be optional or a default

      That's contradictory.

      The issue creation flow works the same from any source.

      When you turn off Allow unassigned issues, you are required to have a default assignee in the projects. Even if you do not have the Assignee field be displayed in the create screen, the issue is created and the default assignee is set. That refutes the statement that says the Assignee field cannot be displayed for anonymous users, as that's not really a necessary thing.

      Besides, during my tests, I was able to create issues trough the issue collector when the setting to allow unassigned issues was turned off. The default assignee would be set anyway.

      Since the issue creation flow works as expected, preventing the creation or edition of the issue collectors when the general setting is turned off does not make much sense.

      Steps to Reproduce

      • Create an issue collector;
      • Turn off the setting Allow unassigned issues at General settings (https://<YOUR SITE>.atlassian.net/secure/admin/ViewApplicationProperties.jspa)
      • Attempt to modify the form of the existing issue collector (e.g. add a field and try to save it).

      Expected Results

      The changes will be saved.

      Actual Results

      The changes are not saved. An message is displayed stating the following:

      You cannot create an issue collector for this project, because the following fields are required on the project and those field types cannot be displayed to anonymous users. If the field is changed to be optional or a default

      Workaround

      In case you want to have the setting Allow unassigned issues off, and still use issue collectors, you can turn on that setting when you need to edit an existing issue collector, or create a new one.
      Turn the setting off afterwards.

              ezhang Ed Zhang (Automation)
              lalmeida@atlassian.com Leonardo De Almeida
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                Created:
                Updated:
                Resolved: