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Suggestion
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Resolution: Duplicate
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1
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NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.
Hi everyone,
Thanks for voting and commenting on this issue. Your feedback is key to helping us understand how you use JIRA so we can continue improving your experience. We have reviewed this issue over the last few days; however there are not currently any plans to implement this suggestion.
Please remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can learn more about our process here.
I understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.
Danke Schoen,
Otto Ruettinger
Principal Product Manager, JIRA
oruettinger (at) atlassian (dot) com
Updated Description
As a founder admin, I want to be able to;
- see all the users that are subscribed to a filer.
- manage which users are subscribed to a filter.
- delete filters even if I am not the filter creator.
- duplicates
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- Gathering Interest
- is related to
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- Gathering Interest
- relates to
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- Closed
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JRACLOUD-7404] Shared Filter Management - subscriptions
I'm finding it amusing that the issue reporter is one of Atlassian's founders, and it still hasn't been prioritized or done.
Elena Vladimirova
added a comment - I keep banging my head against this - especially since we have inactive users that I can no longer re-enable and log in as. Filters need to essentially be reimplemented. Seeing this request is from 13 years ago, there may actually be a higher chance of new filters being developed than of this request to go through. I hope you at least consider it on the next iteration.
Elena Vladimirova
added a comment - I keep banging my head against this - especially since we have inactive users that I can no longer re-enable and log in as. Filters need to essentially be reimplemented. Seeing this request is from 13 years ago, there may actually be a higher chance of new filters being developed than of this request to go through. I hope you at least consider it on the next iteration. Agreed. Subscriptions are by far the hardest thing to manage. It seems like it would be truly simple to build a tool just like the shared filter and shared dashboard so that we can manage these.
If there was even a way that a user could see their own subscriptions that would be a step forward because we could log in as that user and disable it as them.
Do the right thing.
Is it so difficult to include this request suggested more than 10 years ago and supported by 50+ administrators ? Do you realise the pain it is for us everyday ?
To give a concrete example, I added screen shot ( 
). It only relates to a single project and we have hundreds of projects. Users create e-mail subscriptions in order to be updated on the latest changes (very nice feature in itself). The problem is that we are outsourcing a lot and therefore have a lot of turn-over. The result is hundred and hundred of non-delivery notifications which are cluttering our mailboxes, hiding the real meaningful messages.
Hi everyone,
Thanks for voting and commenting on this issue. Your feedback is key to helping us understand how you use JIRA so we can continue improving your experience. We have reviewed this issue over the last few days; however there are not currently any plans to implement this suggestion.
Please remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can learn more about our process here.
I understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.
Regards,
Otto Ruettinger
Principal Product Manager, JIRA
oruettinger (at) atlassian (dot) com
Considering this issue has been open now since 2005, does this mean JIRA does not actually listen to it's customers or care about our feedback or concerns?
A simple active flag in the DB would achieve this - and allow easy disabling per subscription?
European Directories Operations
added a comment - You can clean-up using SQL on the underlying datastore if it's a DB.
This is what worked for me (our users are managed by Crowd):
DELETE filtersubscription FROM filtersubscription JOIN cwd_user ON cwd_user.user_name = filtersubscription.username WHERE cwd_user.active='F';
European Directories Operations
added a comment - You can clean-up using SQL on the underlying datastore if it's a DB.
This is what worked for me (our users are managed by Crowd):
DELETE filtersubscription FROM filtersubscription JOIN cwd_user ON cwd_user.user_name = filtersubscription.username WHERE cwd_user.active= 'F' ;
Sachin Ambulkar
added a comment - It will be good to have this feature as every time we updated our staging server and this triggers the subscription emails which put users in to confusion.
I wish we could have this feature in 5.2.3 JIRA version.
Thank You
Sachin
Sachin Ambulkar
added a comment - It will be good to have this feature as every time we updated our staging server and this triggers the subscription emails which put users in to confusion.
I wish we could have this feature in 5.2.3 JIRA version.
Thank You
Sachin 
Dear customers,
Please watch this duplicated ticket: https://jira.atlassian.com/browse/JRACLOUD-31466
JRACLOUD-31466 should allow admins to manage private & shared filter subscriptions.
Thanks,
Thuan