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  1. Jira Cloud
  2. JRACLOUD-68869

JIRA throws a 500 Error when updating the user project role

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    Description

      Summary

      Unable to edit project roles

      Steps to Reproduce

      1. Create 41 project roles.
      2. Create 250 projects.
      3. Navigate User Management > Click on a User > View JIRA Project Roles
      4. Click on Edit Project Roles and perform some changes on the user's roles.
      5. Save the changes.

      Expected Results

      Saving the changes without any error.

      Actual Results

      A 500 error page will be displayed.

      <!DOCTYPE html><html lang="en"><head><meta charset="utf-8"><meta http-equiv="X-UA-Compatible" content="IE=edge"><title>Oops - an error has occurred</title><script type="text/javascript">contextPath = "";</script><link type='text/css' rel='stylesheet' href='/static-assets/metal-all.css' media='all'><script src='/static-assets/metal-all.js'></script><!--[if lt IE 9]><link type='text/css' rel='stylesheet' href='/static-assets/metal-all-ie.css' media='all'><script src='/static-assets/metal-all-ie.js'></script><![endif]--><!--[if IE 9]><link type='text/css' rel='stylesheet' href='/static-assets/metal-all-ie9.css' media='all'><![endif]--><meta name="decorator" content="none" /></head><body class=" error-page error500"><script type="text/javascript">document.body.className += " js-enabled";</script><div id="page"><header id="header" role="banner"></header><!-- #header --><section id="content" role="main"><div class="aui-page-panel"><div class="aui-page-panel-inner"><section class="aui-page-panel-content lowerContent"><div id="error-state"><span class="error-type"></span><h1>Sorry, we had some technical problems during your last operation.</h1><h2 class="technical-details-header"><span>Request assistance</span></h2><div id="technical-details-content" class="technical-details js-hidden"><p>Copy the content below and paste it into the details section on this <a target="_blank" href="/secure/ContactAdministrators!default.jspa">Jira Administrator contact form</a></p><div class="technical-details-content" contentEditable readonly><h2>Technical details</h2><div class="info-section" id="causePanel"><h2>Cause</h2><p>Referer URL: <b>https://try-ramon-servicedesk.atlassian.net/secure/admin/roles/EditUserProjectRoles!default.jspa?atl_token=aa899612-ca06-4665-a06e-b3c7346e1b28%7C55fed5794115457503df82930dfcbcc01a44afe7%7Clin&amp;name=ramacalinao</b></p><pre>com.atlassian.jira.util.dbc.Assertions$NullArgumentException: parameter should not be null!</pre><blockquote id="stacktrace" style="overflow-x: auto;"><pre>com.atlassian.jira.util.dbc.Assertions$NullArgumentException: parameter should not be null!
	at com.atlassian.jira.util.dbc.Assertions.notNull(Assertions.java:25) [jira-api-1001.0.0-SNAPSHOT.jar:?]
	at com.atlassian.jira.security.roles.actor.UserRoleActorFactory.createRoleActor(UserRoleActorFactory.java:55) [classes/:?]
	at com.atlassian.jira.security.roles.PluginDelegatingRoleActorFactory.createRoleActor(PluginDelegatingRoleActorFactory.java:39) [classes/:?]
	at com.atlassian.jira.bc.projectroles.DefaultProjectRoleService.createRoleActors(DefaultProjectRoleService.java:1037) [classes/:?]
	at com.atlassian.jira.bc.projectroles.DefaultProjectRoleService.updateActorsToProjectRole(DefaultProjectRoleService.java:892) [classes/:?]
	at com.atlassian.jira.bc.projectroles.DefaultProjectRoleService.addActorsToProjectRole(DefaultProjectRoleService.java:1294) [classes/:?]
	at com.atlassian.jira.web.action.admin.roles.EditUserProjectRoles.updateRoleActorsForProjectRole(EditUserProjectRoles.java:138) [classes/:?]
	at com.atlassian.jira.web.action.admin.roles.EditUserProjectRoles.doExecute(EditUserProjectRoles.java:44) [classes/:?]
	at webwork.action.ActionSupport.execute(ActionSupport.java:165) [webwork-1.4-atlassian-30.jar:?]
	at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:67) [jira-api-1001.0.0-SNAPSHOT.jar:?]
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) [webwork-1.4-atlassian-30.jar:?]
	at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) [webwork-1.4-atlassian-30.jar:?]
	at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) [webwork-1.4-atlassian-30.jar:?]
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) [webwork-1.4-atlassian-30.jar:?]
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225) [webwork-1.4-atlassian-30.jar:?]
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154) [webwork-1.4-atlassian-30.jar:?]
	at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:144) [classes/:?]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) [servlet-api.jar:?]

	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.38]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.38]
	at com.atlassian.jira.web.filters.SecurityHttpHeaderRequestFilter.doFilter(SecurityHttpHeaderRequestFilter.java:45) [classes/:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.38]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.38]
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212) [catalina.jar:8.0.38]
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106) [catalina.jar:8.0.38]
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141) [catalina.jar:8.0.38]
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) [catalina.jar:8.0.38]
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88) [catalina.jar:8.0.38]
	at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:676) [catalina.jar:8.0.38]
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:528) [catalina.jar:8.0.38]
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1100) [tomcat-coyote.jar:8.0.38]
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:687) [tomcat-coyote.jar:8.0.38]
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1520) [tomcat-coyote.jar:8.0.38]
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1476) [tomcat-coyote.jar:8.0.38]
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [?:1.8.0_131]
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [?:1.8.0_131]
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.0.38]
	at java.lang.Thread.run(Thread.java:748) [?:1.8.0_131]
</pre></blockquote></div></div></div><p>Return to the <a href="javascript:window.history.back()">previous page</a></p></div></section><!-- .aui-page-panel-content --></div><!-- .aui-page-panel-inner --></div><!-- .aui-page-panel --></section><!-- #content --><footer id="footer" role="contentinfo"><section class="footer-body">

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          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-32804 JIRA throws a 500 Error when updating the user project role

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              Unassigned Unassigned
              rmacalinao Ramon M
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              Dates

                Created:
                Updated:
                Resolved: