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  1. Jira Cloud
  2. JRACLOUD-66231

Studio Importer - The XML document does not contain the <entity-engine-xml> root element or it was closed too early.

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      While executing a Studio Import, this error occurs:

      Error importing data: org.xml.sax.SAXException: The XML document does not contain the <entity-engine-xml> root element or it was closed too early.
      

      Reproduced on my test studio instance. On the Jira Log files:

      @400000004eb19b913189156c 2011-11-02 17:35:35,830 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Running JIRA Data Import...
      @400000004eb19b9133b68c5c 2011-11-02 17:35:35,867 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Importing data is 1% complete...
      @400000004eb19b9133de7334 2011-11-02 17:35:35,870 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Importing XML data...
      @400000004eb19b9133df982c 2011-11-02 17:35:35,870 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Start parsing XML with SAX Parser.
      @400000004eb19b9133e5e18c 2011-11-02 17:35:35,870 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Importing data is 17% complete...
      @400000004eb19b913400c074 2011-11-02 17:35:35,871 JiraImportTaskExecutionThread-1 ERROR nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Error importing data: org.xml.sax.SAXException: The XML document does not contain the <entity-engine-xml> root element or it was closed too early.
      @400000004eb19b913400d014 org.xml.sax.SAXException: The XML document does not contain the <entity-engine-xml> root element or it was closed too early.
      @400000004eb19b913400f33c       at com.atlassian.jira.action.admin.OfbizImportHandler.startElement(OfbizImportHandler.java:216)
      @400000004eb19b913400f724       at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source)
      @400000004eb19b913400fb0c       at org.apache.xerces.impl.dtd.XMLDTDValidator.startElement(Unknown Source)
      @400000004eb19b913400fb0c       at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanStartElement(Unknown Source)
      @400000004eb19b91340102dc       at org.apache.xerces.impl.XMLDocumentScannerImpl$ContentDispatcher.scanRootElementHook(Unknown Source)
      @400000004eb19b9134010aac       at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
      @400000004eb19b9134011a4c       at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
      @400000004eb19b9134011e34       at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
      @400000004eb19b913401221c       at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
      @400000004eb19b913401221c       at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
      @400000004eb19b91340129ec       at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
      @400000004eb19b9134012dd4       at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
      @400000004eb19b91340131bc       at org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source)
      @400000004eb19b91340135a4       at com.atlassian.jira.bc.dataimport.DefaultDataImportService.parseXmlAndValidateBackupData(DefaultDataImportService.java:247)
      @400000004eb19b9134013d74       at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:195)
      @400000004eb19b913401415c       at com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.call(StudioDataImportAsyncCommand.java:96)
      @400000004eb19b9134014544       at com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.call(StudioDataImportAsyncCommand.java:37)
      @400000004eb19b913401974c       at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:147)
      @400000004eb19b913401aebc       at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
      @400000004eb19b913401b2a4       at java.util.concurrent.FutureTask.run(FutureTask.java:138)
      @400000004eb19b913401b2a4       at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)
      @400000004eb19b913401b68c       at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
      @400000004eb19b913401be5c       at java.util.concurrent.FutureTask.run(FutureTask.java:138)
      @400000004eb19b913401c244       at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(DefaultMultiTenantManager.java:61)
      @400000004eb19b913401c62c       at com.atlassian.multitenant.juc.MultiTenantExecutors$WrappedRunnable.run(MultiTenantExecutors.java:160)
      @400000004eb19b913401ca14       at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
      @400000004eb19b913401d1e4       at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
      @400000004eb19b913401d5cc       at java.lang.Thread.run(Thread.java:662)
      @400000004eb19b9134076f64 2011-11-02 17:35:35,872 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Importing data is 95% complete...
      @400000004eb19b913425a1dc 2011-11-02 17:35:35,874 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Importing data is 100% complete...
      @400000004eb19b9721d08c2c 2011-11-02 17:35:41,566 TP-Processor8 ERROR nwildner 1055x557x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!finished.jspa [jira.studio.importer.StudioImport] Import Finished with failures: Errors: {}
      @400000004eb19b9721d09bcc Error Messages: [Error importing data: org.xml.sax.SAXException: The XML document does not contain the c root element or it was closed too early.]
      

      The <entity-engine-xml> XML element seems to be fine(closing), and the version of the Standalone Export file is 4.4.1#660-r161644. The progress bar reaches the end, and After that the message is displayed.

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            Unassigned Unassigned
            nwildner Nicolas Wildner [Atlassian]
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              Updated:
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