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  1. Jira Platform Cloud
  2. JRACLOUD-64506

Provide a feature to import Jira Service Management SLA custom field

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      Atlassian Update – 13 Aug 2024

      Hi everyone,

      Thank you for raising and voting on this suggestion. Your feedback is invaluable in shaping and enhancing Jira for all users. Given the high volume of feature suggestions for Jira, we must prioritize those that provide the most value to the majority of our users. After a thorough review by the team, we have decided that we will not be able to implement this suggestion in the immediate future. 

      Please remember that jira.atlassian.com is only one of many inputs for our roadmap. We’re continuously learning, analysing and interviewing customers to make Jira better. We would take this as an input when we decide to build new importers for Jira Service Management.

      We understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions or feedback.

      Regards,
      Varad Pingale
      vpingale@atlassian.com
      Product Manager, Jira Cloud

      Show
      Atlassian Update – 13 Aug 2024 Hi everyone, Thank you for raising and voting on this suggestion. Your feedback is invaluable in shaping and enhancing Jira for all users. Given the high volume of feature suggestions for Jira, we must prioritize those that provide the most value to the majority of our users. After a thorough review by the team, we have decided that we will not be able to implement this suggestion in the immediate future.  Please remember that jira.atlassian.com is only one of many inputs for our roadmap. We’re continuously learning, analysing and interviewing customers to make Jira better. We would take this as an input when we decide to build new importers for Jira Service Management. We understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions or feedback. Regards, Varad Pingale vpingale@atlassian.com Product Manager, Jira Cloud

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Description

      It is not currently possible to import JIRA Service Desk SLA using CSV importer hence it would be great if there is a feature to do so.

      Suggested Resolution

      Provide a feature to import JSD SLA custom field through CSV importer.

              ae05a449a74b Varad Pingale (Inactive)
              Anonymous Anonymous
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              Watchers:
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                Created:
                Updated:
                Resolved: