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  1. Jira Platform Cloud
  2. JRACLOUD-63702

Prevent duplicate issue search export requests

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      Summary

      Currently it's possible to keep selecting Export -> CSV/Excel/Printable/etc from the issue navigator for the same user session and search filter. This can lead to outages ( OutOfMemory ) in larger environments as users can keep attempting to export if JIRA does not respond with the results quickly, resulting in concurrent/duplicate export requests

      Steps to Reproduce

      1. Search for issues in the issue navigator
      2. Select Export -> CSV 20 times for a large issue search
      3. Under the right conditions this can cause JIRA to run out of memory

      Notes

      JRA-63665 can cause smaller export requests to allocate large amounts of heap memory

      Workaround

      None, other than informing users not to select export more than once

              Unassigned Unassigned
              jcurry Jeff Curry
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                Created:
                Updated:
                Resolved: