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  1. Jira Cloud
  2. JRACLOUD-63068

Better warning message in Installer when JIRA upgrade failed because of file permission

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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      JIRA upgrade tool should have a better warning/error message when it fail because of the file permission issue. Current message in Linux:

      Your instance of JIRA is currently being upgraded.
      Shutting down JIRA...
      Checking if JIRA has been shutdown...
      Backing up the JIRA installation directory
      com.install4j.runtime.beans.actions.files.CreateZipFileAction failed

      If skip zip:

      Your instance of JIRA is currently being upgraded.
      Checking if JIRA has been shutdown...
      Deleting the previous JIRA installation directory...
      Error while attempting to remove the previous installation directory. Some files may be in use. Please close all related programs and try again.
      Ignore [i, Enter], Retry [r], Quit [q]

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          Suggestion - JRASERVER-63068 Better warning message in Installer when JIRA upgrade failed because of file permission

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              Unassigned Unassigned
              khannon Keri Duthie (Inactive)
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